Trainee Customer Relationship Coordinator
Trainee Customer Relationship Coordinator

Trainee Customer Relationship Coordinator

Stone +1 Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Build and maintain customer relationships while managing key client requirements.
  • Company: Join Davies Turner, a leading UK freight forwarder with a family-owned legacy.
  • Benefits: Enjoy up to 25 days holiday, private healthcare, and training opportunities.
  • Why this job: Kickstart your career in a fast-growing department with real advancement potential.
  • Qualifications: Strong communication skills and a desire to learn; experience in freight is a plus.
  • Other info: Dynamic work environment with excellent transport links and a supportive team.

The predicted salary is between 24000 - 36000 Β£ per year.

Davies Turner have an exciting opportunity for a Trainee Customer Relationship Coordinator to join their Global Accounts team based in Dartford. Location: Dartford, DA2 6QJ Salary: Competitive Job Type: Full Time, Permanent Hours: 37.5hrs: 09.00 – 17.30hrs Deadline: Friday 3 October 2025 – 17:30 hrs A little about Davies Turner Group: Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 18 branches across the U.K. Our turnover is in excess of Β£225 million and rapidly growing with nearly 1,000 colleagues. Trainee Customer Relationship Coordinator – The Role: This interesting role provides an excellent opportunity for an individual who is confident at building and maintaining relationships with customers in order to generate and increase the business. The position offers the individual the opportunity to work in one of the fastest growing departments within the Group and possible future career advances due to expansion. Trainee Customer Relationship Coordinator – Key Responsibilities: – The handling of Road Import services – Managing some of our Key clients – Making sure the key client’s requirements are met – Arranging Import clearances This position is based at Crossways Business Park in Dartford which has good road, bus and rail links. In addition, you will need the right to work in the UK – we can’t sponsor work permits. Trainee Customer Relationship Coordinator – You: Experience dealing with road & sea freight preferred but not essential as full training will be provided, suitable candidates should possess; – Excellent communication skills with both internal colleagues & external customers – Understanding client demands – Customer focussed – Good knowledge of Excel – Excellent problem solving skills – Hands-on approach – Process driven with the ability to think outside the box – Delivering the highest standards of customer service – Organisational skills to help the department work towards paperless – The want to learn new skills Trainee Customer Relationship Coordinator – Benefits*: – Up to 25 days holidays plus Bank Holidays – Life Cover – Profit related pay – Defined contribution pension scheme – Discounted store/shopping benefit scheme – Private Healthcare – Car Parking – Employee Assistance Programme – Training opportunities * Some benefits are subject to a qualifying period To apply for this exciting Trainee Customer Relationship Coordinator opportunity, please click β€˜Apply’ now. Top Track 250 Company as awarded by the Sunday Times

Locations

Stone Kent

Trainee Customer Relationship Coordinator employer: Davies Turner

Davies Turner is an exceptional employer, offering a dynamic work environment in Dartford where employees can thrive in the fast-paced logistics sector. With a strong focus on employee development, competitive benefits including up to 25 days of holiday, private healthcare, and a supportive culture, team members are encouraged to grow their skills and advance their careers within one of the UK's largest independent freight forwarding companies. Join us to be part of a family-owned business that values its people and fosters meaningful relationships with customers.
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Contact Detail:

Davies Turner Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Trainee Customer Relationship Coordinator

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Davies Turner on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching Davies Turner’s services and values. Show us that you understand their business and how you can contribute to their growth as a Trainee Customer Relationship Coordinator.

✨Tip Number 3

Practice your communication skills! Since this role is all about building relationships, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Davies Turner.

We think you need these skills to ace Trainee Customer Relationship Coordinator

Excellent Communication Skills
Customer Focused
Understanding Client Demands
Good Knowledge of Excel
Excellent Problem Solving Skills
Hands-On Approach
Process Driven
Organisational Skills
Ability to Think Outside the Box
Commitment to Learning New Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Trainee Customer Relationship Coordinator role. Highlight any relevant experience, even if it’s not directly in freight forwarding. We want to see how your skills can fit into our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you’re excited about working with Davies Turner and how you can contribute to our success.

Showcase Your Communication Skills: Since this role involves building relationships with customers, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Davies Turner

✨Know Your Stuff

Before the interview, make sure you research Davies Turner and their services. Understand their role in logistics and freight forwarding, especially regarding road and sea freight. This will show your genuine interest and help you answer questions more confidently.

✨Show Off Your Communication Skills

As a Trainee Customer Relationship Coordinator, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully communicated with customers or colleagues in the past.

✨Demonstrate Problem-Solving Abilities

Think of scenarios where you've had to solve problems creatively. Be ready to discuss these during the interview, as the role requires a hands-on approach and the ability to think outside the box. Highlighting your problem-solving skills can set you apart from other candidates.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if Davies Turner is the right fit for you. Questions about training opportunities or team dynamics can be particularly effective.

Trainee Customer Relationship Coordinator
Davies Turner
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  • Trainee Customer Relationship Coordinator

    Stone +1
    Full-Time
    24000 - 36000 Β£ / year (est.)

    Application deadline: 2027-09-27

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    Davies Turner

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