At a Glance
- Tasks: Build and maintain customer relationships while managing key client requirements.
- Company: Join Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Enjoy up to 25 days holiday, private healthcare, and training opportunities.
- Other info: Dynamic work environment with great career advancement potential.
- Why this job: Kickstart your career in a fast-growing department with real impact.
- Qualifications: Excellent communication skills and a desire to learn; experience in freight is a plus.
The predicted salary is between 20000 - 30000 £ per year.
Davies Turner have an exciting opportunity for a Customer Relationship Coordinator (Trainee) within their Ocean Imports department based in Dartford. Full training can be provided for the right candidate.
Location: Dartford, DA2 6QJ
Department: Customer Relationship Team - Ocean
Salary: Competitive
Job Type: Full Time, Permanent
Hours: Monday - Friday 08.30 - 17.00hrs (37.5hours per week)
Deadline:...
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Trainee Customer Relationship Coordinator in Dartford employer: Davies Turner
Davies Turner is an exceptional employer, offering a dynamic work environment in the heart of Southampton, where you can thrive as a Customer Relationship Coordinator. With a strong focus on employee growth and development, the company provides comprehensive training and support, alongside competitive benefits such as up to 27 days of holiday. As a family-owned business with a rich history, Davies Turner fosters a collaborative culture that values innovation and customer satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Customer Relationship Coordinator in Dartford
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like Davies Turner.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at Davies Turner.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like Davies Turner that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to Davies Turner, make sure they see your passion for helping others!
We think you need these skills to ace Trainee Customer Relationship Coordinator in Dartford
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at Davies Turner, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at Davies Turner. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at Davies Turner.
How to prepare for a job interview at Davies Turner
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show Davies Turner that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at Davies Turner and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
