At a Glance
- Tasks: Build and maintain customer relationships while managing key client requirements.
- Company: Join Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Enjoy up to 25 days holiday, private healthcare, and training opportunities.
- Other info: Dynamic work environment with great career advancement potential.
- Why this job: Kickstart your career in a fast-growing department with real impact.
- Qualifications: Excellent communication skills and a desire to learn; experience in freight is a plus.
The predicted salary is between 20000 - 30000 £ per year.
Davies Turner have an exciting opportunity for a Customer Relationship Coordinator (Trainee) within their Ocean Imports department based in Dartford. Full training can be provided for the right candidate.
Location: Dartford, DA2 6QJ
Department: Customer Relationship Team - Ocean
Salary: Competitive
Job Type: Full Time, Permanent
Hours: Monday - Friday 08.30 - 17.00hrs (37.5hours per week)
Deadline: Wednesday 30 September 2026 at 17.30hrs
A little about Davies Turner Group:
Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK, we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
Customer Relationship Coordinator - The Role:
We have a vacancy within our Customer Relationship team for a trainee coordinator to develop skills to provide shipping, transport and forwarding expertise, build and develop relationships with customers in order to generate and increase business.Understanding customers' needs and requirements and promote internal solutions across the Davies Turner services range. To provide service information, quotations, take bookings and champion the needs of the customer.
Customer Relationship Coordinator - Responsibilities will include:
- Arranging Import shipment bookings from start to finish
- Preparing quotations
- Liaising with our customers, offices and overseas partners
- Charging files, passing invoices and dealing with queries
- Attention to detail, adaptable and willing to learn
- A team player keen to play a part in the success of the department
- Excellent communication skills – dealing with customers, keeping them updated, solving problems
- Good Commercial awareness
This position is based at Edison's Business Park, Crossways in Dartford which has...
Trainee Customer Relationship Coordinator in Dartford employer: Davies Turner
Davies Turner is an exceptional employer, offering a dynamic work environment in the heart of Southampton, where you can thrive as a Customer Relationship Coordinator. With a strong focus on employee growth and development, the company provides comprehensive training and support, alongside competitive benefits such as up to 27 days of holiday. As a family-owned business with a rich history, Davies Turner fosters a collaborative culture that values innovation and customer satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Customer Relationship Coordinator in Dartford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Davies Turner on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Davies Turner’s services and values. We want to show that we’re not just interested in the role, but also in the company’s mission and how we can contribute.
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses and feel more confident when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show that we’re genuinely interested in the position.
We think you need these skills to ace Trainee Customer Relationship Coordinator in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trainee Customer Relationship Coordinator role. Highlight any relevant experience, even if it’s not directly in freight forwarding. We want to see how your skills can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you’re excited about working with Davies Turner and how you can contribute to our success.
Show Off Your Communication Skills:Since this role is all about building relationships, make sure your written application reflects your communication skills. Keep it clear, concise, and professional. We love a good story, so don’t be afraid to share examples of your past experiences!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Davies Turner
✨Know the Company Inside Out
Before your interview, take some time to research Davies Turner. Understand their history, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Trainee Customer Relationship Coordinator, strong communication is key. Prepare examples of how you've successfully communicated with customers or colleagues in the past. Practice articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've faced challenges and how you resolved them. Be ready to discuss these scenarios, as problem-solving skills are crucial for this role. Highlight your hands-on approach and ability to think outside the box.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or future growth within the company. It shows that you're engaged and serious about the position.
