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For Companies At a Glance
- Tasks: Assist in booking arrangements, customer liaison, and problem-solving.
- Company: Join Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Enjoy up to 25 days holiday, private healthcare, and training opportunities.
- Why this job: Kickstart your career in logistics with a dynamic team and real impact.
- Qualifications: Strong communication skills and a willingness to learn are essential.
- Other info: Easily commutable from nearby towns with excellent career growth potential.
The predicted salary is between 24000 - 24000 £ per year.
Job Description
Davies Turner has an exciting opportunity for a TraineeCustomer Relationship Coordinator to join the European team based in Coleshill.
Location: Coleshill, B46 1DT
Salary: £24,000 per annum PLUS benefits
Job Type: Full – Time, Permanent
A Little about Davies Turner Group
Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
Customer Relationship Coordinator – The Role:
Based within the European department you will work as part of a team and assist with:
– Arranging and processing bookings, including customs clearance
– Preparing quotations
– Liaising with our customers, Offices and European partners
– Charging files, passing invoices and dealing with queries
– Dealing with customers, keeping them updated, solving problems
This position is based in Coleshill which is easily commutable from Tamworth, Solihull, Nuneaton and Birmingham. Our offices are opposite Coleshill Parkway Railway Station which offers a direct link to Birmingham Grand Central and Nuneaton.
Customer Relationship Coordinator – You:
Experience within the freight forwarding industry is preferred, suitable candidates should possess:
– Excellent communication skills
– Keen eye for detail, adaptable with a willingness to learn
– Proficiency in all Microsoft Programmes
– Ability to work in a customer focused environment in a professional manner
– A team player, keen to play a part in the success of the department
– Attention to detail, adaptable and willing to learn
– Good Commercial awareness
– A Knowledge of customs regulations is preferred but not essential
In addition, you must have the right to work in the UK. We are unable to sponsor work Permits.
Customer Relationship Coordinator – Benefits*:
– Up to 25 days holidays plus bank Holidays
– Life cover
– Profit related pay
– Defined contribution pension scheme
– Discounted store/shopping benefit scheme
– Private Healthcare
– Car Parking
– Employee Assistance Programme
– Training Opportunities
– Working for a top Track 250 Company as awarded by the Sunday Times
* Some benefits are subject to a qualifying period
To apply for this exciting TraineeCustomer Relationship Coordinator opportunity please click 'Apply’ now.
Trainee Customer Relationship Coordinator employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Customer Relationship Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry, especially those at Davies Turner. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching common questions for customer relationship roles. Think about how your skills match what they’re looking for, and be ready to share examples of your adaptability and communication skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the company, let them know why you’re excited about the role and how you can contribute to their success. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Davies Turner.
We think you need these skills to ace Trainee Customer Relationship Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Customer Relationship Coordinator role. Highlight any relevant experience, especially in customer service or logistics, and don’t forget to showcase your communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re keen on working with Davies Turner and how you can contribute to the team.
Show Off Your Skills: Don’t hold back on showcasing your skills! If you’ve got experience with Microsoft programmes or any knowledge of customs regulations, make sure to mention it. We love seeing candidates who are ready to learn and adapt!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Davies Turner!
How to prepare for a job interview at Davies Turner
✨Know the Company Inside Out
Before your interview, take some time to research Davies Turner. Understand their history, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Trainee Customer Relationship Coordinator, communication is key. Prepare examples of how you've successfully communicated in previous roles or situations. Practice articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Your Attention to Detail
Given the nature of the role, attention to detail is crucial. Be ready to discuss instances where your keen eye for detail made a difference. You might even want to bring along a sample of your work that highlights this skill.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about contributing to the company.
