At a Glance
- Tasks: Support major business change projects and improve freight forwarding operations.
- Company: Join Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Enjoy up to 27 days holiday, private healthcare, and training opportunities.
- Other info: Full training provided; dynamic team environment with growth potential.
- Why this job: Make a real impact in logistics while developing your career in business analysis.
- Qualifications: Strong communication skills and a proactive, organised mindset are essential.
The predicted salary is between 30000 - 40000 € per year.
Davies Turner is hiring a Business Systems and Process Analyst to join our Business Analysis team.
Location: Heathrow, SL3 0BQ (Within Davies Turner Air Cargo Office)
Salary: Competitive
Job Type: Full - Time, Permanent
Hours: Monday - Friday, 09.00 - 17.30hrs (37.5hrs per week)
Deadline: 31 May 2026 at 17:30
A little about Davies Turner Group:
Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
The Role:
We are looking for a practical and organised Business Systems & Process Analyst to support a major business change project focused on improving how our freight forwarding operations work through a new system. This is not a software development or coding role - the focus is on understanding business processes working with operational teams, and helping ensure the new system works effectively in practice. This is a hands-on role, closely supporting both operational teams and IT colleagues during the project, and would suit someone looking to build or develop a career in business analysis.
Key Responsibilities:
- Work with operational teams to understand and document current processes (especially air freight)
- Help map workflows and support their transition into the new system
- Assist in identifying simple, practical improvements to ways of working
- Produce clear documentation (process notes, requirements, user guides)
- Act as a link between business users and IT teams
- Support user testing by assisting users during testing, logging and tracking issues, checking fixes before go-live
- Provide support during system go-live and help users adapt to changes
- Assist with training materials and onboarding
- Keep documentation updated as the project evolves
- Build strong working relationships across the business
- Be based at Heathrow, with occasional travel to other UK offices
You:
- Someone looking to take the next step into a business analyst role
- Someone currently working in operations who wants to move into an analyst role
- Individuals with strong organisation and problem-solving skills
- Curious and eager to learn
- Proactive and willing to get involved
- A strong team player with a collaborative approach
- Reliable, self-motivated, and organised
- Committed to delivering high-quality work and continuous improvement
Skills & Experience:
- Strong communication and interpersonal skills
- Good organisation and attention to detail
- A logical mindset with an interest in problem-solving
- Confidence working with both operational teams and IT colleagues
- Ability to manage multiple tasks and priorities
- Awareness of agile ways of working
- Basic proficiency in Microsoft Office (Word, Excel, etc.)
- Willingness to travel to other offices within the UK
- Experience in logistics, freight forwarding, or operational environments (desirable)
Full training will be provided on systems and freight operations. In addition, you will also need the right to work in the UK - we are not able to sponsor work permits.
Benefits:
- Up to 27 days holiday plus Bank Holidays
- Life Cover
- Profit related pay
- Defined contribution pension scheme
- Discounted store/shopping benefit scheme
- Private Healthcare
- Car Parking
- Employee Assistance Programme
- Training opportunities (some benefits are subject to a qualifying period)
To apply for this exciting opportunity, please click Apply now.
Business Systems and Process Analyst in Slough employer: Davies Turner
Davies Turner is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located at Heathrow, our team enjoys competitive benefits including up to 27 days of holiday, private healthcare, and training opportunities, all within a family-owned company that has been a leader in logistics since 1870. Join us to be part of a collaborative environment where your contributions directly impact our operations and success.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems and Process Analyst in Slough
✨Tip Number 1
Network like a pro! Reach out to current employees at Davies Turner on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding their operations. Dive into how freight forwarding works and think about how your skills can improve their processes. Show them you're not just a candidate, but a solution!
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss real-life scenarios where you've improved processes or solved issues. This will highlight your analytical mindset and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Davies Turner.
We think you need these skills to ace Business Systems and Process Analyst in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Systems and Process Analyst role. Highlight relevant experience in logistics or operations, and showcase your problem-solving skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in this role and how your background aligns with our needs. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Communication Skills:Since this role involves working closely with both operational teams and IT, make sure to highlight your strong communication skills in your application. We’re looking for someone who can bridge the gap between different teams effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re proactive and keen on joining our team at Davies Turner.
How to prepare for a job interview at Davies Turner
✨Know Your Processes
Before the interview, brush up on your understanding of business processes, especially in logistics and freight forwarding. Be ready to discuss how you would document and improve these processes, as this role is all about making operations smoother.
✨Show Your Problem-Solving Skills
Prepare examples from your past experiences where you've identified issues and implemented practical solutions. This will demonstrate your logical mindset and ability to think critically, which are key for a Business Systems and Process Analyst.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked to explain complex ideas simply, so think about how you can convey your points effectively to both operational teams and IT colleagues.
✨Be Proactive and Curious
During the interview, express your eagerness to learn and get involved. Ask insightful questions about the company’s current systems and how they envision improvements. This shows that you're not just interested in the role but also in contributing to the company's success.
