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- Tasks: Support a major project delivering a new Freight Forwarding Operating System.
- Company: Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Competitive salary, up to 27 days holiday, and professional development opportunities.
- Other info: Dynamic role with opportunities to travel and collaborate across the UK.
- Why this job: Get hands-on experience in logistics and make a real impact on system implementation.
- Qualifications: Strong communication skills and a curious mindset for learning new systems.
The predicted salary is between 30000 - 40000 £ per year.
Davies Turner is hiring an IT Project Analyst to join our Business Analyst team.
Location: Heathrow, SL3 0BQ (Within Davies Turner Air Cargo Office)
Salary: Competitive
Job Type: Full-Time, Permanent
Hours: Monday - Friday, 09.00 - 17.30hrs (37.5hrs per week)
Deadline: 31 May 2026 at 17:30
A little about Davies Turner Group: Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
IT Project Analyst - The Role:
We are looking for a practical and organised IT Project Analyst to support a major project delivering a new Freight Forwarding Operating System. This role is focused on understanding how the business works today, helping document processes, supporting system changes, and working with users to make sure the new system works well in practice. It is a hands-on role, closely supporting both operational teams and IT colleagues during the project.
Key Responsibilities:
- Work with operational teams to understand and document current processes, particularly within air freight
- Help map workflows and processes so they can be supported by the new system
- Assist in identifying simple improvements to ways of working as part of the project
- Prepare clear, straightforward documentation such as process notes, requirements, and user guides
- Act as a link between business users and technical teams, helping ensure requirements are understood
- Support system testing by helping users test changes, logging issues, checking fixes before go-live
- Provide support during go-live, including user questions and system familiarisation
- Help with training materials and onboarding for new users
- Work flexibly within the project, updating documentation as requirements or priorities change
- Build good working relationships across the business to support successful project delivery
- Based in DTA Heathrow Branch but the ability to travel to other offices across the UK
IT Project Analyst - You:
- We are looking for someone who is keen to get involved in a hands-on implementation project
- Have a curious mindset with a willingness to learn new systems and technologies
- Gain exposure to day-to-day freight forwarding operations
- You need to be reliable, self-motivated and results orientated
- Strong team player with a collaborative working style
- Committed to delivering high quality outcomes and continuous improvement
Skills & Experience:
- Excellent communication and interpersonal skills
- Skilled at gathering, documenting and analysing requirements
- Experience mapping and improving working and operational processes
- Comfortable speaking with operational staff and IT teams
- Logical and organised, with a practical approach to problem-solving
- Ability to manage multiple tasks and priorities effectively
- Confident using Word, Excel and similar MS tools
- Ability to travel to other offices in the UK
In addition, you will also need the right to work in the UK - we are not able to sponsor work permits.
IT Project Analyst - Benefits:
Up to 27 days holiday plus
IT Project Analyst in Reading employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Analyst in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at Davies Turner on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding the freight forwarding industry. Brush up on key terms and processes related to air freight, as this will show us that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during the interview. We want to see how you approach challenges, especially when it comes to system changes and user support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Project Analyst in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Project Analyst role. Highlight relevant experience, especially in documenting processes and working with operational teams. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. We love seeing genuine enthusiasm and a clear understanding of our business.
Showcase Your Communication Skills: Since this role involves liaising between teams, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t hesitate to share examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Davies Turner
✨Know the Company Inside Out
Before your interview, take some time to research Davies Turner. Understand their history, values, and what they do in the logistics and freight forwarding industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Practical Scenarios
As an IT Project Analyst, you'll need to demonstrate your problem-solving skills. Think of examples from your past experiences where you've mapped processes or improved workflows. Be ready to discuss these scenarios in detail, as they’ll likely come up during the interview.
✨Brush Up on Your Communication Skills
Since this role involves liaising between operational teams and IT, strong communication is key. Practice explaining complex concepts in simple terms. You might even want to prepare a mock explanation of a technical process to showcase your ability to bridge the gap between users and tech teams.
✨Show Your Curiosity and Willingness to Learn
Davies Turner is looking for someone with a curious mindset. During the interview, express your eagerness to learn new systems and technologies. Share examples of how you've adapted to new tools in the past, and ask insightful questions about the systems you'll be working with.