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- Tasks: Support a major project delivering a new Freight Forwarding Operating System.
- Company: Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Competitive salary, up to 27 days holiday, and professional development opportunities.
- Other info: Dynamic role with opportunities to travel and collaborate across the UK.
- Why this job: Get hands-on experience in logistics and make a real impact on system implementation.
- Qualifications: Strong communication skills and a curious mindset for learning new technologies.
The predicted salary is between 30000 - 40000 £ per year.
Davies Turner is hiring an IT Project Analyst to join our Business Analyst team.
Location: Heathrow, SL3 0BQ (Within Davies Turner Air Cargo Office)
Salary: Competitive
Job Type: Full-Time, Permanent
Hours: Monday - Friday, 09.00 - 17.30hrs (37.5hrs per week)
Deadline: 31 May 2026 at 17:30
A little about Davies Turner Group: Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
IT Project Analyst - The Role: We are looking for a practical and organised IT Project Analyst to support a major project delivering a new Freight Forwarding Operating System. This role is focused on understanding how the business works today, helping document processes, supporting system changes, and working with users to make sure the new system works well in practice. It is a hands-on role, closely supporting both operational teams and IT colleagues during the project.
Key Responsibilities:
- Work with operational teams to understand and document current processes, particularly within air freight
- Help map workflows and processes so they can be supported by the new system
- Assist in identifying simple improvements to ways of working as part of the project
- Prepare clear, straightforward documentation such as process notes, requirements, and user guides
- Act as a link between business users and technical teams, helping ensure requirements are understood
- Support system testing by helping users test changes, logging issues, checking fixes before go-live
- Provide support during go-live, including user questions and system familiarisation
- Help with training materials and onboarding for new users
- Work flexibly within the project, updating documentation as requirements or priorities change
- Build good working relationships across the business to support successful project delivery
- Based in DTA Heathrow Branch but the ability to travel to other offices across the UK
IT Project Analyst - You:
- We are looking for someone who is keen to get involved in a hands-on implementation project
- Have a curious mindset with a willingness to learn new systems and technologies
- Gain exposure to day-to-day freight forwarding operations
- You need to be reliable, self-motivated and results orientated
- Strong team player with a collaborative working style
- Committed to delivering high quality outcomes and continuous improvement
Skills & Experience:
- Excellent communication and interpersonal skills
- Skilled at gathering, documenting and analysing requirements
- Experience mapping and improving working and operational processes
- Comfortable speaking with operational staff and IT teams
- Logical and organised, with a practical approach to problem-solving
- Ability to manage multiple tasks and priorities effectively
- Confident using Word, Excel and similar MS tools
- Ability to travel to other offices in the UK
In addition, you will also need the right to work in the UK - we are not able to sponsor work permits.
IT Project Analyst - Benefits:
Up to 27 days holiday plus
IT Project Analyst in London employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Davies Turner on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding their operations. Dive into how freight forwarding works and think about how your skills as an IT Project Analyst can make a difference. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising between teams, being able to explain technical stuff in simple terms is key. Get a friend to quiz you on common IT concepts and practice explaining them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Davies Turner.
We think you need these skills to ace IT Project Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Project Analyst role. Highlight relevant experience, especially in documenting processes and working with operational teams. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at Davies Turner and how your background makes you a great fit. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves liaising between teams, make sure your application showcases your communication skills. Whether it's through clear documentation or examples of teamwork, we want to see how you connect with others.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Davies Turner
✨Know the Company Inside Out
Before your interview, make sure you research Davies Turner thoroughly. Understand their history, values, and the specifics of their freight forwarding operations. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Practical Scenarios
As an IT Project Analyst, you'll need to demonstrate your problem-solving skills. Be ready to discuss how you've mapped workflows or improved processes in previous roles. Think of specific examples that highlight your hands-on experience and how you can apply it to the new Freight Forwarding Operating System.
✨Showcase Your Communication Skills
Since this role involves acting as a link between operational teams and IT, practice articulating complex ideas in simple terms. Prepare to discuss how you've successfully communicated with different stakeholders in the past, ensuring everyone is on the same page.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the challenges the team faces during system implementation or how they measure success in project delivery. This shows your proactive mindset and eagerness to contribute to the team.