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- Tasks: Build and maintain customer relationships to drive business growth.
- Company: Join a leading UK freight forwarder with a family-owned culture.
- Benefits: Enjoy up to 27 days holiday, private healthcare, and training opportunities.
- Other info: Dynamic work environment with excellent transport links in Dartford.
- Why this job: Be part of a fast-growing team with real career advancement potential.
- Qualifications: Strong communication skills and a desire to learn; experience in road freight is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Dartford, DA2 6QJ
Salary: Competitive
Vacancy Type: Permanent
Deadline: Friday 29th May 2026 - 17:30 hrs
About Davies Turner Group
Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK, we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 18 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
Role Overview
This interesting role provides an excellent opportunity for an individual who is confident at building and maintaining relationships with customers in order to generate and increase the business. The position offers the individual the opportunity to work in one of the fastest growing departments within the Group and possible future career advances due to expansion.
Responsibilities
- The handling of Road Import services
- Managing some of our Key clients
- Making sure the key client's requirements are met
- Sending custom clearance instructions
- Tracking and booking in deliveries
Candidate Profile
Experience dealing with road freight preferred but not essential as full training will be provided. Suitable candidates should possess:
- Excellent communication skills with both internal colleagues & external customers
- Understanding client demands
- Customer focussed
- Good knowledge of Excel
- Excellent problem solving skills
- Hands-on approach
- Process driven with the ability to think outside the box
- Delivering the highest standards of customer service
- Organisational skills to help the department work towards paperless
- The want to learn new skills
Location Details
This position is based at Crossways Business Park in Dartford which has good road, bus and rail links. In addition, you will need the right to work in the UK – we can't sponsor work permits.
Benefits
- Up to 27 days holidays plus Bank Holidays
- Life Cover
- Profit related pay
- Defined contribution pension scheme
- Discounted store/shopping benefit scheme
- Private Healthcare
- Car Parking
- Employee Assistance Programme
- Training opportunities
* Some benefits are subject to a qualifying period
Customer Relationship Coordinator in London employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Davies Turner on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent news. Show us that you’re genuinely interested in Davies Turner and how you can contribute to their growth in customer relationships.
✨Tip Number 3
Practice your communication skills! Since this role is all about building relationships, we recommend doing mock interviews with friends or family to boost your confidence and polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team at Davies Turner.
We think you need these skills to ace Customer Relationship Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Relationship Coordinator role. Highlight any relevant experience, especially in customer service or logistics, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Keep it friendly and professional.
Showcase Problem-Solving Skills: We love candidates who can think outside the box! In your application, share examples of how you've tackled challenges in the past, especially in customer-focused situations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Davies Turner
✨Know Your Stuff
Before the interview, make sure you understand Davies Turner Group's business model and services. Familiarise yourself with their logistics, e-commerce, and warehousing operations. This will help you demonstrate your interest and show that you're serious about the role.
✨Showcase Your Communication Skills
As a Customer Relationship Coordinator, communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved issues or built strong relationships, as these will resonate well with the interviewers.
✨Be Problem-Solving Savvy
Expect questions that assess your problem-solving skills. Prepare to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your hands-on approach and ability to think outside the box, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Organisational Skills
Since the role involves managing key clients and ensuring their requirements are met, be ready to talk about how you stay organised. Share any tools or methods you use to keep track of tasks and deadlines, especially if they contribute to a paperless environment.