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- Tasks: Support a major project delivering a new Freight Forwarding Operating System.
- Company: Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Up to 27 days holiday, private healthcare, and training opportunities.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Get hands-on experience in logistics and make a real impact on operations.
- Qualifications: Strong communication skills and a curious mindset for learning new systems.
The predicted salary is between 30000 - 40000 £ per year.
Davies Turner is hiring an IT Project Analyst to join our Business Analyst team.
Location: Heathrow, SL3 0BQ (Within Davies Turner Air Cargo Office)
Salary: Competitive
Job Type: Full - Time, Permanent
Hours: Monday - Friday, 09.00 - 17.30hrs (37.5hrs per week)
Deadline: 31 May 2026 at 17:30
A little about Davies Turner Group: Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
IT Project Analyst - The Role:
We are looking for a practical and organised IT Project Analyst to support a major project delivering a new Freight Forwarding Operating System. This role is focused on understanding how the business works today, helping document processes, supporting system changes, and working with users to make sure the new system works well in practice. It is a hands‑on role, closely supporting both operational teams and IT colleagues during the project.
Key Responsibilities
- Work with operational teams to understand and document current processes, particularly within air freight
- Help map workflows and processes so they can be supported by the new system
- Assist in identifying simple improvements to ways of working as part of the project
- Prepare clear, straightforward documentation such as process notes, requirements, and user guides
- Act as a link between business users and technical teams, helping ensure requirements are understood
- Support system testing by helping users test changes, logging issues, checking fixes before go‑live
- Provide support during go‑live, including user questions and system familiarisation
- Help with training materials and onboarding for new users
- Work flexibly within the project, updating documentation as requirements or priorities change
- Build good working relationships across the business to support successful project delivery
- Based in DTA Heathrow Branch but the ability to travel to other offices across the UK
IT Project Analyst - You:
- We are looking for someone who is keen to get involved in a hands-on implementation project
- Have a curious mindset with a willingness to learn new systems and technologies
- Gain exposure to day-to-day freight forwarding operations
- You need to be reliable, self-motivated and results orientated
- Strong team player with a collaborative working style
- Committed to delivering high quality outcomes and continuous improvement
Skills & Experience
- Excellent communication and interpersonal skills
- Skilled at gathering, documenting and analysing requirements
- Experience mapping and improving working and operational processes
- Comfortable speaking with operational staff and IT teams
- Logical and organised, with a practical approach to problem-solving
- Ability to manage multiple tasks and priorities effectively
- Confident using Word, Excel and similar MS tools
- Ability to travel to other offices in the UK
In addition, you will also need the right to work in the UK - we are not able to sponsor work permits.
IT Project Analyst - Benefits:
- Up to 27 days holiday plus Bank Holidays
- Life Cover
- Profit related pay
- Defined contribution pension scheme
- Discounted store/shopping benefit scheme
- Private Healthcare
- Car Parking
- Employee Assistance Programme
- Training opportunities
* Some benefits are subject to a qualifying period
To apply for this exciting IT Project Analyst opportunity, please click ‘Apply’ now.
IT Project Analyst employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Davies Turner on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to IT project analysis. We should also think of examples from our past experiences that showcase our skills in process documentation and team collaboration.
✨Tip Number 3
Show off our curiosity! During the interview, ask insightful questions about the new Freight Forwarding Operating System and how it will impact the operational teams. This shows we’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can keep us fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace IT Project Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Project Analyst role. Highlight relevant experience, especially in documenting processes and working with operational teams. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at Davies Turner and how your background makes you a great fit. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills: Since this role involves liaising between teams, it's crucial to demonstrate your communication skills. Use clear language in your application and provide examples of how you've effectively communicated in past roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘Apply’ and follow the prompts!
How to prepare for a job interview at Davies Turner
✨Know the Company Inside Out
Before your interview, make sure you research Davies Turner thoroughly. Understand their history, services, and recent developments in the logistics and freight forwarding industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Analytical Skills
As an IT Project Analyst, you'll need to demonstrate your ability to gather and analyse requirements. Prepare examples from your past experiences where you've successfully mapped processes or improved workflows. Be ready to discuss how you can apply these skills to support Davies Turner's new Freight Forwarding Operating System.
✨Prepare for Practical Scenarios
Expect scenario-based questions during the interview. Think about how you would handle specific challenges related to system testing or user training. Practising these scenarios will help you articulate your thought process and problem-solving abilities clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the specific challenges they face with the current systems, or how success is measured in this role. This shows that you're not just interested in the job, but also in contributing positively to the team.