Customer Service Experience Coordinator in Dartford, Kent
Customer Service Experience Coordinator

Customer Service Experience Coordinator in Dartford, Kent

Dartford +1 Full-Time 30000 - 40000 £ / year (est.) No home office possible
Davies Turner

At a Glance

  • Tasks: Coordinate customer service experiences and enhance client relationships in a dynamic team.
  • Company: Join Davies Turner, a leading British freight forwarder with a global reach.
  • Benefits: Enjoy a competitive salary and the chance to grow in a supportive environment.
  • Other info: Permanent position with opportunities for career advancement.
  • Why this job: Be part of a team that values customer satisfaction and innovative logistics solutions.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Davies Turner have an exciting opportunity for a Customer Relationship Coordinator to join their Global Accounts team based in Dartford.

Location: Dartford, DA2 6QJ

Salary: Competitive

Vacancy Type: Permanent

Deadline: Friday 29th May 2026 - 17:30 hrs

A little about Davies Turner Group:

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing.

Locations

Dartford Kent

Customer Service Experience Coordinator in Dartford, Kent employer: Davies Turner

Davies Turner is an exceptional employer, offering a dynamic work environment in Dartford where employees are encouraged to grow and develop their skills within the logistics and e-commerce sectors. With a strong focus on employee well-being, competitive salaries, and opportunities for career advancement, joining our Global Accounts team means becoming part of a supportive culture that values collaboration and innovation.
Davies Turner

Contact Detail:

Davies Turner Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Experience Coordinator in Dartford, Kent

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Davies Turner on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching common customer service scenarios. We should be ready to showcase our problem-solving skills and how we handle difficult situations. Practice makes perfect!

✨Tip Number 3

Show off our passion for customer service! During interviews, let’s share specific examples of how we've gone above and beyond for customers in the past. It’ll help us stand out from the crowd.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining the Davies Turner team.

We think you need these skills to ace Customer Service Experience Coordinator in Dartford, Kent

Customer Relationship Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Teamwork
Adaptability
Time Management
Data Entry
Multitasking
Conflict Resolution
Customer Service Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Service Experience Coordinator role. Highlight relevant experience and skills that match what Davies Turner is looking for. We want to see how you can bring value to their Global Accounts team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how your background makes you a perfect fit for the role. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use numbers and examples to demonstrate how you've made a difference in previous roles. This helps us understand the impact you could have at Davies Turner.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join the team!

How to prepare for a job interview at Davies Turner

✨Know the Company Inside Out

Before your interview, make sure you research Davies Turner thoroughly. Understand their services, values, and recent news. This will not only help you answer questions but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Customer Service Experience Coordinator, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you resolved issues or improved customer satisfaction.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This shows you're engaged and serious about the position.

✨Practice Common Interview Questions

Familiarise yourself with common interview questions for customer service roles. Practising your responses can help you feel more confident and articulate during the actual interview.

Customer Service Experience Coordinator in Dartford, Kent
Davies Turner
Location: Dartford

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