Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong customer relationships and manage bookings in a dynamic team.
- Company: Join Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Enjoy up to 27 days holiday, private healthcare, and training opportunities.
- Why this job: Make an impact in logistics while developing your career in a supportive environment.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Easily commutable from nearby towns with excellent career growth potential.
The predicted salary is between 25000 - 30000 £ per year.
Davies Turner has an exciting opportunity for a Customer Relationship Coordinator to join their Ocean team based in Coleshill.
Location: Coleshill, B46 1DT
Salary: £25,000 - £30,000 annum PLUS benefits (dependent on experience)
Job Type: Full - Time, Permanent
Deadline: Friday 22nd May
A Little about Davies Turner Group
Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
Customer Relationship Coordinator - The Role:
- Maintain strong customer relationships by delivering a high standard of customer service
- Arrange and manage bookings efficiently and accurately
- Process customs entries in compliance with internal procedures
- Collaborate closely with internal teams and overseas partners to ensure seamless service delivery
- Handle customer billing and manage the processing of incoming invoices
This position is based in Coleshill which is easily commutable from Tamworth, Solihull, Nuneaton and Birmingham. Our offices are opposite Coleshill Parkway Railway Station which offers a direct link to Birmingham Grand Central and Nuneaton.
Customer Relationship Coordinator - You:
- Experience within the freight forwarding industry is preferred, suitable candidates should possess:
- Excellent communication skills, both written and verbal
- High attention to detail with a proactive and adaptable approach to learning
- Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
- Ability to work effectively in a customer-focused, professional environment
- Strong team player with a collaborative mindset and commitment to departmental success
- Commercial awareness and understanding of business operations
In addition, you must have the right to work in the UK. We are unable to sponsor work permits.
Customer Relationship Coordinator - Benefits:
- Up to 27 days holidays plus bank Holidays
- Life cover
- Profit related pay
- Defined contribution pension scheme
- Discounted store/shopping benefit scheme
- Private Healthcare
- Car Parking
- Employee Assistance Programme
- Training Opportunities
* Some benefits are subject to a qualifying period
Deadline: Friday 22nd May
To apply for this exciting Customer Relationship Coordinator opportunity please click Apply now.
Customer Relationship Coordinator in Coventry employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Coordinator in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Davies Turner on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent news. We want to show that we’re not just interested in the role, but also in being part of the Davies Turner family.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to nail our responses, especially about customer service scenarios, since that’s key for the Customer Relationship Coordinator role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the position.
We think you need these skills to ace Customer Relationship Coordinator in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Relationship Coordinator role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our Ocean team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Davies Turner and how your background fits the role. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Davies Turner
✨Know Your Stuff
Before the interview, make sure you research Davies Turner and their Ocean team. Understand their services, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Relationship Coordinator, communication is key. Prepare examples of how you've effectively communicated with customers or colleagues in the past. Practise articulating your thoughts clearly and confidently during the interview.
✨Be Detail-Oriented
Highlight your attention to detail by discussing specific instances where it made a difference in your work. Whether it's managing bookings or processing invoices, showing that you can handle details accurately will impress the interviewers.
✨Demonstrate Team Spirit
Davies Turner values collaboration, so be ready to share examples of how you've worked well in a team. Discuss how you’ve contributed to group success and how you can bring that same collaborative mindset to their Ocean department.