Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and manage daily commercial operations in logistics.
- Company: Davies Turner, a global leader in Freight and Logistics since 1870.
- Benefits: Up to 27 days holiday, pension scheme, and a supportive work environment.
- Why this job: Join a legacy company and make a real impact in the logistics industry.
- Qualifications: Strong skills in business operations, analytical abilities, and excellent communication.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Davies Turner is a global leader in Freight and Logistics services, facilitating the movement of cargo to international destinations while ensuring compliance with all necessary documentation and customs requirements. Established in 1870, the company has a strong legacy of fulfilling the international freight and supply chain needs of its clients. Offering a range of services that include Air, Ocean, Rail, Road, and Logistics, Davies Turner delivers solutions that are reliable, time-sensitive, cost-effective, and customized to each customer’s specific needs. Our experienced team is committed to providing professional and award-winning services with excellence and customer satisfaction at the forefront.
This is a full-time, on-site role for an Air Cargo / Commercial Operations-Customer Service professional located in our Castle Donington (EMA) office. The role involves providing exceptional customer service by managing day-to-day commercial operations tasks, ensuring the smooth functioning of freight and logistics operations. The individual will handle operational management responsibilities, address customer inquiries efficiently, and assist with analytical tasks to ensure optimal performance.
Qualifications
- Strong skills in Business Operations and Commercial Operations are required to manage and optimize processes effectively.
- Proficiency in Analytical Skills, with a focus on data analysis and problem-solving to drive operational improvements.
- Experience in Operations Management to ensure efficient handling of logistics and freight services.
- Exceptional Communication skills for liaising with clients and team members to foster positive relationships and resolve queries effectively.
- Excellent organizational and time management skills to prioritize tasks and meet deadlines efficiently.
- Proficiency in using relevant software and tools related to operations and logistics management.
- Experience in the logistics, freight forwarding, or supply chain industries is advantageous.
Benefits
- Up to 27 days holidays plus Bank Holidays
- Defined contribution pension scheme
Commercial Operations-Customer Service employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations-Customer Service
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Davies Turner and understanding their services. Be ready to discuss how your skills in operations management and customer service can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients, make sure you can articulate your thoughts clearly and confidently. Role-play common interview questions with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Davies Turner. Let’s get you that job!
We think you need these skills to ace Commercial Operations-Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in operations management and customer service, as these are key for the role at Davies Turner.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Air Cargo / Commercial Operations-Customer Service position. Share specific examples of how you've excelled in similar roles and how you can contribute to our team.
Showcase Your Analytical Skills: Since analytical skills are crucial for this role, don’t forget to mention any relevant experience you have with data analysis or problem-solving. We want to see how you can drive operational improvements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Davies Turner
✨Know Your Stuff
Make sure you understand the basics of freight and logistics. Brush up on key terms and processes related to air cargo and commercial operations. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data analysis to solve problems in previous roles. Davies Turner values operational improvements, so be ready to discuss specific instances where your analytical skills made a difference.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since exceptional communication is crucial for this role, consider doing mock interviews with friends or family to refine your responses and ensure you can convey your ideas effectively.
✨Demonstrate Organisational Skills
Think of ways to illustrate your time management and organisational abilities. You might want to prepare a brief overview of how you prioritise tasks and manage deadlines, as this will resonate well with the operational management responsibilities of the position.
