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For Companies At a Glance
- Tasks: Assist in booking arrangements, customer liaison, and problem-solving.
- Company: Join Davies Turner, a leading UK freight forwarder with a family-owned legacy.
- Benefits: Enjoy 25 days holiday, private healthcare, and training opportunities.
- Why this job: Kickstart your career in logistics with a dynamic team and real impact.
- Qualifications: Strong communication skills and a willingness to learn are essential.
- Other info: Easily commutable from nearby towns with excellent career growth potential.
The predicted salary is between 25000 - 25000 £ per year.
Davies Turner has an exciting opportunity for a Trainee Customer Relationship Coordinator to join the European team based in Coleshill.
Location: Coleshill, B46 1DT
Salary: £25,000 per annum PLUS benefits
Job Type: Full - Time, Permanent
Closing Date: 13th March
A Little about Davies Turner Group
Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
Customer Relationship Coordinator - The Role:
- Based within the European department you will work as part of a team and assist with:
- Arranging and processing bookings, including customs clearance
- Preparing quotations
- Liaising with our customers, Offices and European partners
- Charging files, passing invoices and dealing with queries
- Dealing with customers, keeping them updated, solving problems
This position is based in Coleshill which is easily commutable from Tamworth, Solihull, Nuneaton and Birmingham. Our offices are opposite Coleshill Parkway Railway Station which offers a direct link to Birmingham Grand Central and Nuneaton.
Customer Relationship Coordinator - You:
- Experience within the freight forwarding industry is preferred, suitable candidates should possess:
- Excellent communication skills
- Keen eye for detail, adaptable with a willingness to learn
- Proficiency in all Microsoft Programmes
- Ability to work in a customer focused environment in a professional manner
- A team player, keen to play a part in the success of the department
- Attention to detail, adaptable and willing to learn
- Good Commercial awareness
- A Knowledge of customs regulations is preferred but not essential
In addition, you must have the right to work in the UK. We are unable to sponsor work Permits.
Customer Relationship Coordinator - Benefits:
- 25 days holidays increasing to up to 27 days with length of service (plus bank Holidays)
- Life cover
- Profit related pay
- Defined contribution pension scheme
- Discounted store/shopping benefit scheme
- Private Healthcare
- Car Parking
- Employee Assistance Programme
- Training Opportunities
- Working for a top Track 250 Company as awarded by the Sunday Times
* Some benefits are subject to a qualifying period
To apply for this exciting Trainee Customer Relationship Coordinator opportunity please click ‘Apply’ now.
Trainee Customer Relationship Coordinator in Coleshill employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Customer Relationship Coordinator in Coleshill
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry, especially those at Davies Turner. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Davies Turner and their services. Knowing their history and what they do will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Customer Relationship Coordinator, you'll need to be clear and professional. Role-play with a friend or family member to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Davies Turner.
We think you need these skills to ace Trainee Customer Relationship Coordinator in Coleshill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Customer Relationship Coordinator role. Highlight any relevant experience, especially in customer service or logistics, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Davies Turner and how your skills align with the job. Keep it friendly and professional – we love a personal touch!
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A clean, well-organised application shows us you’re serious about the position and ready to impress!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to see all the other exciting opportunities we have!
How to prepare for a job interview at Davies Turner
✨Know Your Stuff
Before the interview, make sure you research Davies Turner and understand their role in the freight forwarding industry. Familiarise yourself with their services, values, and recent news. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Trainee Customer Relationship Coordinator, communication is key. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you resolved issues or liaised with different teams, as this will highlight your ability to thrive in a customer-focused environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios related to customer queries or booking processes. Practising how you would handle these situations can demonstrate your keen eye for detail and willingness to learn.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows respect for the company and the role you're applying for. A polished appearance can boost your confidence and set a positive tone for the conversation.
