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- Tasks: Support customers and manage relationships in a dynamic freight forwarding environment.
- Company: Join Davies Turner, a leading British freight forwarder with a strong reputation.
- Benefits: Enjoy a competitive salary, benefits package, and a supportive work culture.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Permanent position with opportunities for career advancement.
The predicted salary is between 25000 - 28000 £ per year.
Davies Turner has an exciting opportunity for a Customer Relationship Operator to join their Freight Forwarding team in Avonmouth, Bristol.
Location: Bristol, BS11 8DT
Salary: £25-28k per annum dependant on experience PLUS benefits
Job Type: Full Time, Permanent
Hours: 09:00 - 17:30 Monday to Friday
A little about Davies Turner Group: Davies Turner PLC is a British based multimodal freight forwarder.
Customer Support Operative (Permanent) in Bristol employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Operative (Permanent) in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Davies Turner on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to show that we’re not just a fit for the role, but also for the team!
✨Tip Number 3
Practice common interview questions with a mate. The more we rehearse, the more confident we’ll feel when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank you email can keep us fresh in their minds and show that we’re genuinely interested in the role.
We think you need these skills to ace Customer Support Operative (Permanent) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Support Operative role. Highlight relevant experience and skills that match what we’re looking for in our Freight Forwarding team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer support and how you can contribute to our team at Davies Turner.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Davies Turner
✨Know the Company Inside Out
Before your interview, take some time to research Davies Turner. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Customer Support Operative, your ability to handle customer queries is crucial. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. Be ready to discuss how you can bring that same level of service to Davies Turner.
✨Prepare for Common Interview Questions
Think about typical questions you might face, such as 'How do you handle difficult customers?' or 'What would you do if you didn’t know the answer to a customer’s question?'. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or what success looks like in the role. This shows that you’re engaged and thinking about your future with the company.