Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage air cargo operations and deliver top-notch customer service.
- Company: Join a leading global logistics provider with a strong reputation.
- Benefits: Enjoy up to 27 days of holiday, plus a pension scheme.
- Why this job: Be part of a dynamic team that ensures smooth freight operations.
- Qualifications: Strong skills in business operations and excellent communication required.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading global logistics provider is seeking a full-time Air Cargo / Commercial Operations-Customer Service professional for their Castle Donington office. The successful candidate will manage commercial operations tasks, ensuring exceptional customer service and smooth freight operations.
Key qualifications include:
- Strong skills in business and commercial operations
- Analytical proficiency
- Excellent communication
This role also offers benefits such as up to 27 days of holidays plus Bank Holidays, along with a defined contribution pension scheme.
Air Cargo Operations & Customer Service Specialist employer: Davies Turner
Contact Detail:
Davies Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Cargo Operations & Customer Service Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those working in air cargo operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Knowing their values and recent projects will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves customer service, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Air Cargo Operations & Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in air cargo operations and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Davies Turner
✨Know Your Cargo
Familiarise yourself with the basics of air cargo operations. Understand the logistics involved, from freight handling to customer service expectations. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about situations where you resolved issues or improved service – these stories will highlight your suitability for the role.
✨Analytical Mindset
Brush up on your analytical skills. Be ready to discuss how you've used data to make decisions or improve processes in previous roles. This could involve anything from tracking shipment performance to analysing customer feedback – show them you can think critically!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about their approach to customer service or how they handle operational challenges.
