Telesales Representative

Telesales Representative

Chester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound calls to follow up on warm leads and assist with loan applications.
  • Company: Join a dynamic financial services firm focused on growth and customer satisfaction.
  • Benefits: Enjoy clear progression opportunities and a supportive work environment.
  • Why this job: Perfect for confident communicators eager to build relationships and succeed in sales.
  • Qualifications: Experience in telephony, call centre, or customer service roles is essential.
  • Other info: This role offers a chance to grow within a nurturing company culture.

The predicted salary is between 24000 - 36000 £ per year.

Our client, an ambitious and growing financial services firm, are looking to recruit two tenacious telephony agents to support the acquisitions team in securing loans for potential new customers.

You’ll follow up on warm leads to actively progress applications through outbound calls; liaising between potential new customers and brokers to ensure a smooth process, answer any queries, complete due diligence and finalise the loan terms.

If you’re confident on the phone, able to build relationships and have the drive & enthusiasm to succeed then this could be the role for you.

You’ll need to have experience in either a telephony / call centre role OR engaging with customers face-to-face in a customer service or sales type environment.

This is an exciting opportunity to develop a career in an expanding business with a demonstrable track record of nurturing and developing talent, providing clear progression opportunities.

Telesales Representative employer: Davies Talent Solutions

Join a dynamic financial services firm that prioritises employee growth and development, offering a supportive work culture where your contributions are valued. With clear progression pathways and a focus on nurturing talent, this role as a Telesales Representative provides an excellent opportunity to thrive in a collaborative environment while making a meaningful impact on customers' financial journeys.
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Contact Detail:

Davies Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Representative

✨Tip Number 1

Familiarise yourself with the financial services industry. Understanding the basics of loans, interest rates, and customer needs will help you engage more effectively with potential customers during calls.

✨Tip Number 2

Practice your phone skills! Role-play with a friend or family member to simulate outbound calls. Focus on building rapport quickly and addressing customer queries confidently.

✨Tip Number 3

Research common objections in telesales and prepare responses. Being ready to handle pushback will demonstrate your expertise and increase your chances of closing deals.

✨Tip Number 4

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.

We think you need these skills to ace Telesales Representative

Excellent Communication Skills
Persuasion and Negotiation Skills
Customer Relationship Management
Active Listening
Problem-Solving Skills
Sales Techniques
Time Management
Resilience and Tenacity
Attention to Detail
Ability to Work Under Pressure
Adaptability
Team Collaboration
Data Entry Skills
Knowledge of Financial Products

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in telephony or customer service roles. Emphasise any achievements in sales or customer engagement to demonstrate your suitability for the Telesales Representative position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to build relationships and handle queries effectively.

Highlight Relevant Experience: In your application, clearly outline your previous roles in telephony or customer service. Provide examples of how you successfully managed customer interactions and contributed to sales or service goals.

Showcase Your Communication Skills: Since the role involves a lot of phone interaction, make sure to convey your strong communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated with customers in the past.

How to prepare for a job interview at Davies Talent Solutions

✨Show Your Confidence

As a Telesales Representative, confidence is key. Practice speaking clearly and assertively about your experiences and skills. Remember, the interviewers want to see that you can handle conversations with potential customers just as well.

✨Demonstrate Relationship-Building Skills

Since the role involves liaising with customers and brokers, be prepared to discuss how you've successfully built relationships in previous roles. Share specific examples of how you’ve engaged with customers and resolved their queries.

✨Know the Company and Its Services

Research the financial services firm thoroughly. Understand their products, values, and market position. This knowledge will help you tailor your responses and show genuine interest in the company during the interview.

✨Prepare for Common Telesales Scenarios

Think about common challenges faced in telesales, such as handling objections or closing a sale. Prepare answers to potential situational questions that demonstrate your problem-solving skills and ability to adapt.

Telesales Representative
Davies Talent Solutions
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