Telesales Representative

Telesales Representative

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound calls to follow up on warm leads and assist with loan applications.
  • Company: Join a dynamic financial services firm focused on growth and customer satisfaction.
  • Benefits: Enjoy clear progression opportunities and a supportive work environment.
  • Why this job: Perfect for confident communicators eager to build relationships and succeed in sales.
  • Qualifications: Experience in telephony, call centres, or customer service is essential.
  • Other info: This role offers a chance to grow within a nurturing company culture.

The predicted salary is between 28800 - 43200 £ per year.

Our client, an ambitious and growing financial services firm, are looking to recruit two tenacious telephony agents to support the acquisitions team in securing loans for potential new customers.

You’ll follow up on warm leads to actively progress applications through outbound calls; liaising between potential new customers and brokers to ensure a smooth process, answer any queries, complete due diligence and finalise the loan terms.

If you’re confident on the phone, able to build relationships and have the drive & enthusiasm to succeed then this could be the role for you.

You’ll need to have experience in either a telephony / call centre role OR engaging with customers face-to-face in a customer service or sales type environment.

This is an exciting opportunity to develop a career in an expanding business with a demonstrable track record of nurturing and developing talent, providing clear progression opportunities.

Telesales Representative employer: Davies Talent Solutions

Join a dynamic financial services firm that prioritises employee growth and development, offering a supportive work culture where your contributions are valued. With clear progression opportunities and a focus on nurturing talent, this role as a Telesales Representative allows you to thrive in a collaborative environment while making a meaningful impact on customers' financial journeys.
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Contact Detail:

Davies Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Representative

✨Tip Number 1

Familiarise yourself with the financial services industry. Understanding the basics of loans, interest rates, and customer needs will help you engage more effectively with potential customers during calls.

✨Tip Number 2

Practice your phone skills! Role-play with a friend or family member to simulate outbound calls. Focus on building rapport quickly and addressing customer queries confidently.

✨Tip Number 3

Research common objections in telesales and prepare responses. Knowing how to handle pushback will demonstrate your readiness for the role and your ability to close deals.

✨Tip Number 4

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews.

We think you need these skills to ace Telesales Representative

Excellent Communication Skills
Persuasive Selling Techniques
Customer Relationship Management
Active Listening
Problem-Solving Skills
Time Management
Resilience and Tenacity
Attention to Detail
Ability to Work Under Pressure
Adaptability
Experience in Telephony or Call Centre Environment
Knowledge of Financial Products
Team Collaboration
Data Entry Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in telephony or customer service roles. Emphasise any achievements in sales or customer engagement to demonstrate your suitability for the Telesales Representative position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence on the phone and your ability to build relationships. Mention specific examples of how you've successfully engaged with customers in previous roles, and express your enthusiasm for the opportunity.

Highlight Relevant Skills: In your application, clearly outline skills that are pertinent to the role, such as communication, problem-solving, and sales techniques. Use bullet points for clarity and to make it easy for the hiring team to see your strengths.

Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team and show your proactive attitude.

How to prepare for a job interview at Davies Talent Solutions

✨Show Your Confidence

As a Telesales Representative, confidence is key. Practice speaking clearly and assertively about your experiences and skills. Remember, the interviewers want to see that you can handle conversations with potential customers just as well.

✨Demonstrate Relationship-Building Skills

Since the role involves liaising with customers and brokers, be prepared to discuss how you've successfully built relationships in previous roles. Share specific examples of how you’ve engaged with customers and resolved their queries.

✨Know the Product

Familiarise yourself with the financial services industry and the types of loans the company offers. Being knowledgeable will not only impress the interviewers but also show your genuine interest in the role and the company.

✨Prepare for Common Questions

Anticipate questions related to your experience in telephony or customer service. Be ready to explain how you handle objections, manage difficult conversations, and close sales. Practising your responses can help you feel more at ease during the interview.

Telesales Representative
Davies Talent Solutions
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