At a Glance
- Tasks: Lead and support teams in delivering exceptional insurance services.
- Company: Join an award-winning insurance broker serving over 48,000 small businesses in the UK.
- Benefits: Enjoy hybrid working, 25+ days annual leave, excellent pension, and life assurance.
- Why this job: Be part of a vibrant culture with clear progression opportunities and impactful work.
- Qualifications: Experience in SME insurance sales and a CII FIT qualification are essential.
- Other info: Acturis experience is a plus; strong team leadership skills required.
The predicted salary is between 36000 - 48000 £ per year.
Job Description
This could be the opportunity you've been waiting for!
About the Business
We’re proud to be partnering with a highly reputable, award-winning insurance broker with unrivalled access to a thriving community of over 48,000 small businesses across the UK. Specialising in tailored insurance solutions, they are known for delivering exceptional service and value to their members.
The Opportunity
We’re looking for a dynamic and experienced leader to join our client’s South London office as a SME Broker/Office Manager. In this pivotal role, you’ll oversee both the Sales and Existing Business teams, providing strategic guidance, operational oversight, and expert support on all things related to general insurance.
You’ll also play a key role in advising members, supporting Account Executives with new business, and driving service excellence across the board.
Key Responsibilities
- Lead and support the Sales and Existing Business teams, working closely with their Team Leaders.
- Provide expert advice on general insurance matters to members and internal teams.
- Assist Account Executives in delivering new business opportunities.
- Produce and issue quotations, renewals, and mid-term adjustments.
- Work with the existing team to work on retaining the customer service proposition
- Build and maintain strong relationships with insurers and underwriters.
- Stay up to date with all products and services to best support customers.
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About You
- Proven experience in selling SME insurance products.
- CII FIT qualification (or working towards).
- Background in branch or broker sales roles.
- Strong knowledge of the UK insurance market and its dynamics.
- Familiarity with broking SaaS platforms (Acturis experience is a plus).
- Demonstrated success in meeting and exceeding sales targets.
- Confident and capable team leader with a collaborative mindset.
What’s on Offer
- Salary: £45,000 – £60,000 (depending on experience)
- Hybrid working for better work-life balance
- 25 days annual leave (plus 1 extra day for each year of service up to 30 days)
- Excellent company pension
- Life assurance
- Clear progression opportunities into client relationship management
- Vibrant office culture with great perks
SME Broker/ Office Manager employer: Davies Talent Solutions
Contact Detail:
Davies Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Broker/ Office Manager
✨Tip Number 1
Network within the insurance industry, especially with professionals who have experience in SME products. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Familiarise yourself with the latest trends and changes in the UK insurance market. This knowledge will not only help you in interviews but also demonstrate your commitment to staying informed and relevant in the field.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven sales and improved customer service in previous roles.
✨Tip Number 4
Research the company’s values and mission statement. Tailor your conversation to align with their goals, showcasing how your experience and vision can contribute to their success as an SME Broker/Office Manager.
We think you need these skills to ace SME Broker/ Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance sector, particularly in SME products. Emphasise any leadership roles you've held and your success in meeting sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of the UK market. Mention specific achievements that demonstrate your capability as a team leader and your familiarity with broking SaaS platforms.
Highlight Relevant Qualifications: If you have a CII FIT qualification or are working towards it, make sure to mention this prominently. This shows your commitment to professional development and expertise in the field.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to mentoring and supporting team members, as well as how you've driven service excellence.
How to prepare for a job interview at Davies Talent Solutions
✨Showcase Your Leadership Skills
As a potential SME Broker/Office Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating and guiding team members towards achieving sales targets.
✨Know Your Insurance Products
Familiarise yourself with the specific SME insurance products offered by the company. Be ready to discuss how these products can benefit small businesses and how your expertise can help clients make informed decisions.
✨Highlight Your Relationship-Building Skills
Building strong relationships with insurers and underwriters is key in this role. Prepare to share instances where you've successfully developed and maintained professional relationships that have led to positive outcomes for your previous employers.
✨Demonstrate Your Market Knowledge
Stay updated on the latest trends and dynamics within the UK insurance market. During the interview, be prepared to discuss how these trends could impact the business and how you would adapt strategies to stay ahead.