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- Tasks: Help customers with pension requests and ensure smooth service delivery.
- Company: Join a leading Life & Pensions business in Edinburgh.
- Benefits: Earn £160 per day on a 4-month contract with potential for growth.
- Why this job: Gain valuable experience in financial services while making a difference for customers.
- Qualifications: Experience in pensions administration or financial services is a plus.
- Other info: Start date is 17th February; work on-site in a dynamic team environment.
The predicted salary is between 24000 - 28800 £ per year.
Pensions Customer Support Agent – 4-Month ContractLocation: Edinburgh (on-site)Rate: £160 per dayContract Length: Initial 4 months Start Date: 17th FebruaryWe are seeking a Pensions Customer Support Agent to join a leading Life & Pensions business on a 6-month contract. This role involves managing and processing customer requests across various pension services, ensuring smooth and efficient service delivery. Key Responsibilities:
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Handling pension-related requests, including valuations, contributions, and bereavements
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Processing customer transactions accurately and efficiently
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Providing exceptional customer support and resolving queries
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Ensuring compliance with industry regulations and company policies
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Experience in pensions administration or financial services
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Strong attention to detail and ability to manage multiple tasks
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Excellent communication and customer service skills
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Ability to work independently and as part of a team
Pensions Customer Support Agent - 4 month contract employer: Davies Talent Solutions
Contact Detail:
Davies Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Customer Support Agent - 4 month contract
✨Tip Number 1
Familiarize yourself with the key responsibilities of the role. Understanding the specifics of handling pension-related requests and processing transactions will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires exceptional support and query resolution, think of examples from your past experiences where you successfully handled customer issues.
✨Tip Number 3
Research the company’s policies and industry regulations related to pensions. Showing that you are informed about compliance can set you apart as a candidate who takes the role seriously.
✨Tip Number 4
Prepare to discuss your experience in pensions administration or financial services. Highlighting relevant experiences will help you connect your background to the requirements of the job.
We think you need these skills to ace Pensions Customer Support Agent - 4 month contract
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Pensions Customer Support Agent position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in pensions administration or financial services. Provide specific examples of how you've handled customer requests or transactions in the past.
Showcase Communication Skills: Since excellent communication and customer service skills are crucial for this role, include examples that demonstrate your ability to resolve queries and provide exceptional support.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Ensure there are no spelling or grammatical errors, as attention to detail is essential for this position.
How to prepare for a job interview at Davies Talent Solutions
✨Know Your Pensions Basics
Make sure you brush up on your knowledge of pensions, including key terms and processes. Understanding how valuations, contributions, and bereavements work will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer support. Highlight how you resolved queries and ensured customer satisfaction, as this role heavily relies on strong communication skills.
✨Demonstrate Attention to Detail
Since the role involves processing transactions accurately, be ready to discuss how you ensure accuracy in your work. You might want to share specific strategies or tools you use to manage details effectively.
✨Prepare for Compliance Questions
Familiarize yourself with industry regulations and company policies related to pensions. Be prepared to discuss how you would ensure compliance in your role, as this is a critical aspect of the job.
