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For Companies At a Glance
- Tasks: Lead operations, manage calls, and support sales in a dynamic insurance brokerage.
- Company: Established insurance brokerage with a vibrant office culture.
- Benefits: Hybrid work, 25 days leave, excellent pension, and life assurance.
- Why this job: Join a supportive team and make a real impact in the insurance industry.
- Qualifications: Experience in SME insurance sales and strong communication skills.
- Other info: Clear progression opportunities and a fun office environment.
The predicted salary is between 45000 - 60000 £ per year.
Overview
SME Broker/Office Manager – Insurance | South London | £45k–£60k DOE + Hybrid + Benefits
Senior Consultant at Davies Talent Solutions: Are you an experienced Insurance Team Leader ready to take the next big step in your career?
About the Business
A well-established insurance brokerage is seeking an experienced and motivated Office Manager to lead operations at its Croydon office. This role offers the opportunity to work within a dynamic team that supports small and medium-sized enterprises with tailored insurance solutions.
The Opportunity
The Office Manager will play a key role in supporting both the Sales and Existing Business teams, ensuring smooth day-to-day operations, excellent customer service, and compliance with industry standards. You’ll also play a key role in advising members, supporting Account Executives with new business, and driving service excellence across the board.
Key Responsibilities
- Manage inbound and outbound calls related to sales, renewals, and customer enquiries
- Prepare and issue quotations, new business, renewal, and mid-term change documentation
- Assist customers in protecting their assets and liabilities
- Achieve individual and team sales and retention targets
- Support compliance and operational processes
- Build and maintain relationships with insurers and underwriters
- Act as a referral point for team leaders and assist team members in achieving KPIs
- Participate in regular management meetings to discuss performance and development
- Contribute to continuous improvement and team progression
About You
- Proven experience in selling SME insurance products
- CII FIT qualification (or working towards)
- Experience in a broker or branch-based insurance sales role
- Strong understanding of the UK insurance market
- Familiarity with e-trading platforms (Acturis experience beneficial)
- Proven track record in meeting sales targets
- Excellent communication and leadership skills
What’s on Offer
- Hybrid working for better work-life balance
- 25 days annual leave (plus 1 extra day for each year of service up to 30 days)
- Excellent company pension
- Life assurance
- Clear progression opportunities into client relationship management
- Vibrant office culture with great perks
Referrals increase your chances of interviewing at Davies Talent Solutions by 2x
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Office Manager - SME employer: Davies Talent Solutions
Contact Detail:
Davies Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager - SME
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Office Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to SME insurance and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can benefit the team and contribute to achieving sales and retention targets. Confidence is key, so rehearse your answers to common interview questions until you feel comfortable.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Office Manager - SME
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Office Manager. Highlight your experience in insurance and any leadership roles you've had. We want to see how you can bring your skills to our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've supported teams and achieved targets in the past. We love a good story!
Showcase Your Communication Skills: As an Office Manager, communication is key. In your application, demonstrate your ability to communicate effectively with both customers and team members. We’re looking for someone who can build relationships and drive service excellence.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Davies Talent Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of SME insurance products and the UK insurance market. Be ready to discuss specific examples from your past experience that demonstrate your expertise and how you've successfully met sales targets.
✨Showcase Your Leadership Skills
As an Office Manager, you'll need to lead a team effectively. Prepare to share instances where you've successfully managed a team or project, highlighting your communication and leadership skills. This will show that you're not just a good fit for the role but also a potential leader.
✨Prepare for Compliance Questions
Since compliance is key in the insurance industry, be ready to discuss how you've ensured compliance in your previous roles. Think about specific processes you've implemented or improvements you've made that align with industry standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the company's approach to supporting team members in achieving KPIs or how they foster continuous improvement. This shows your genuine interest in the role and the company culture.
