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- Tasks: Join a dynamic team as a Facilities Assistant, handling reception, hospitality, and administrative tasks.
- Company: Work for a leading law firm in Intellectual Property, known for stability and employee focus.
- Benefits: Enjoy flexible working, generous holidays, and a range of perks including a bonus scheme.
- Why this job: Be part of a supportive culture that values transparency and champions environmental issues.
- Qualifications: Customer service experience and strong communication skills are essential; teamwork is key.
- Other info: Opportunities for personal growth and participation in social events await you!
The predicted salary is between 24000 - 36000 £ per year.
My client is a well regarded, long established law firm operating in the Intellectual Property space with several offices in the UK & Europe, their main site is in London. Known as leaders in their field with a reputation for stability, a strong client base, expertise and knowledge within this niche area of law, proud to be an employer who puts their employees at the heart of their business. They offer a good work-life balance, flexible working, generous benefits and a commitment to championing environmental issues, there is also a fantastic culture of transparency and openness.
THE ROLE
My client is on the hunt for a Facilities Assistant who would enjoy working as part of a small but efficient five person team. Reporting into the Head of Facilities, the role will focus on:
- Reception cover
- Post handling
- Hospitality
- Servicing meeting rooms
- Front of house cover
- Switchboard
- Travel booking
- Archiving
Responsibilities include:
- Answering calls coming into the switchboard
- Setting up meeting rooms for refreshments and lunches
- Ordering catering for meetings and events
- Looking after the tea and coffee stations around the building
- Covering the reception area at certain points during the day
- Booking travel through a travel agent
- Being aware of the office area, reporting any maintenance and security issues
- Providing administrative support for the team when needed
ABOUT YOU
Someone who enjoys providing an exceptional level of customer service with great stakeholder engagement skills, comfortable liaising with senior members of the business. You are a team player, being able to adapt to change and work with your team to offer solutions to problems or queries.
WHY APPLY
- £28,000 - £32,000
- Discretionary bonus scheme
- Pension scheme
- Life Assurance
- Group Income protection
- 20 days annual holiday rising to 25 for each year of service
- Flex scheme in return for excess hours worked for the firm
- Flexible working around core hours with 2 days home working
- Travel and personal accident insurance for business and personal
- Annual season ticket loan
- Enhanced maternity/paternity package
- A range of social events
- Cycle to Work scheme
- Employee Assistance Programme
If you have experience in the relevant areas, we would love to have your application, please do apply.
Facilities Assistant employer: Davies Talent Solutions
Contact Detail:
Davies Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant
✨Tip Number 1
Familiarise yourself with the law firm's culture and values. Since they pride themselves on transparency and employee well-being, demonstrating your alignment with these values during any interactions can set you apart.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Given that the role involves significant front-of-house responsibilities, showcasing your ability to engage with stakeholders effectively will be crucial.
✨Tip Number 3
Prepare to discuss your experience with administrative tasks and team collaboration. The role requires adaptability and teamwork, so sharing specific examples of how you've successfully worked in a team setting will resonate well.
✨Tip Number 4
Research common facilities management practices and be ready to discuss them. Understanding the basics of post handling, hospitality, and maintenance reporting will show your proactive approach and readiness for the role.
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, customer service, and administrative support. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the law firm. Mention specific examples of how your skills align with their needs, such as your ability to provide exceptional customer service and work well in a team.
Highlight Soft Skills: Emphasise your soft skills in your application, such as communication, adaptability, and problem-solving. These are crucial for the Facilities Assistant role, especially when liaising with senior members of the business.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Davies Talent Solutions
✨Showcase Your Customer Service Skills
As a Facilities Assistant, exceptional customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles, especially in high-pressure situations.
✨Demonstrate Teamwork and Adaptability
This role requires a strong team player who can adapt to changing circumstances. Highlight experiences where you've successfully collaborated with others and adapted to new challenges.
✨Familiarise Yourself with the Company Culture
Research the law firm's values and culture, particularly their commitment to environmental issues and employee well-being. This will help you align your answers with what they value most.
✨Prepare for Stakeholder Engagement Questions
Since the role involves liaising with senior members of the business, be ready to discuss how you've effectively engaged with stakeholders in the past and how you handle communication in a professional setting.
