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- Tasks: Provide exceptional customer support and explain pension topics over the phone.
- Company: Dynamic recruitment agency focused on customer service excellence.
- Benefits: Earn £150 per day while gaining valuable experience.
- Why this job: Make a meaningful impact in people's lives through customer support.
- Qualifications: Experience in a telephony environment with strong communication skills.
- Other info: Full-time onsite role in Edinburgh for 4 months.
The predicted salary is between 30000 - 45000 £ per year.
A recruitment agency is seeking a Customer Service Representative for a 4-month contract in Edinburgh. The role involves providing exceptional customer support and clearly explaining pension topics over the phone.
Ideal candidates will have:
- Experience in a telephony environment
- Excellent communication skills
- Active listening skills
Offering £150 per day, this role requires full-time onsite work in Edinburgh. If you wish to make a meaningful impact, apply now to join this customer-focused team.
Retirement Support Advisor - Onsite in Edinburgh employer: Davies Talent Solutions
Contact Detail:
Davies Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retirement Support Advisor - Onsite in Edinburgh
✨Tip Number 1
Make sure you know your stuff! Brush up on pension topics and customer service skills. The better you understand the role, the more confident you'll be when chatting with potential employers.
✨Tip Number 2
Practice your phone skills! Since this role is all about telephony, grab a friend and do some mock calls. This will help you get comfortable explaining complex topics clearly and concisely.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on that perfect job or can give you insider tips.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Retirement Support Advisor - Onsite in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and telephony environments. We want to see how your skills match the role of a Retirement Support Advisor, so don’t be shy about showcasing your communication and active listening abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with pension topics. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon unless it’s relevant, and make sure your writing is easy to read – we’re looking for effective communicators!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Davies Talent Solutions
✨Know Your Pension Stuff
Make sure you brush up on pension topics before the interview. Familiarise yourself with common questions and scenarios you might face, as this will show your potential employer that you're serious about the role and can communicate complex information clearly.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think of specific situations where you resolved issues or helped customers understand difficult concepts, as this will demonstrate your ability to excel in a telephony environment.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This not only shows that you’re engaged but also highlights your communication skills, which are crucial for a Retirement Support Advisor.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios during the interview where you might have to explain a pension topic over the phone. Practising these scenarios beforehand can help you feel more confident and prepared to showcase your skills in real-time.
