At a Glance
- Tasks: Lead the front-of-house team to deliver exceptional guest service and manage reservations.
- Company: Join a vibrant restaurant known for its warm and enthusiastic hospitality.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and professional growth.
- Why this job: Be a key player in creating memorable dining experiences for guests.
- Qualifications: Experience in hospitality with strong communication and leadership skills.
The predicted salary is between 28066 - 31200 £ per year.
We are seeking an experienced and dynamic Head Waitress/Head Waiter to lead our front-of-house team in delivering exceptional guest service. Our waiters are warm, genuine and enthusiastic - hospitality, ownership and passion are key to our values.
Key Role and Responsibilities:
- Greet guests warmly and manage reservations to optimise seating arrangements
- Upsell menu items to maximise sales opportunities while providing excellent guest service
- Train, mentor, and motivate junior waiters to uphold service excellence and professionalism
- Handle guest complaints or concerns promptly, aiming for swift resolution and guest satisfaction
- Maintain cleanliness and organisation of the dining area in compliance with health and safety regulation
- Attend and lead trainings
Background and Experience:
- Proven experience in hospitality or restaurant settings, ideally in supervisory roles such as head waiter/waitress or supervisor
- Strong knowledge of food safety regulations and best practices in food preparation and serving
- Experience in guest services, with excellent communication skills and a friendly demeanour
- Ability to manage time effectively
Head Waiter/waitress employer: Davies Street Restaurant Limited
Join our vibrant team as a Head Waiter/Waitress, where your leadership will shine in a supportive and passionate environment dedicated to exceptional guest service. We prioritise employee growth through ongoing training and mentorship, ensuring you have the tools to excel in your role while enjoying a warm and welcoming workplace culture. Located in a bustling area, our establishment offers unique opportunities to connect with diverse guests and enhance your hospitality career.
Contact Details:
Davies Street Restaurant Limited Recruitment Team
