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- Tasks: Manage customer interactions and support in automotive finance.
- Company: Leading specialist automotive finance lender in Croft, UK.
- Benefits: Competitive salary and opportunities for professional development.
- Why this job: Join a dynamic team and make a difference in customer care.
- Qualifications: Strong communication skills and previous customer service experience.
- Other info: Great chance to grow your career in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading specialist automotive finance lender is seeking a Customer Care Agent in Croft, UK. The role involves managing customer interactions and arrears, ensuring compliance with policies while providing exceptional service and support.
Ideal candidates should possess strong communication skills and previous customer service experience. This position offers opportunities for professional development and a competitive salary package.
Automotive Finance: Customer Care & Collections Pro in Croft employer: Davies Resourcing
Contact Detail:
Davies Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Finance: Customer Care & Collections Pro in Croft
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer care, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Automotive Finance: Customer Care & Collections Pro in Croft
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application highlights your ability to connect with customers. Use clear and concise language to demonstrate your skills right from the start.
Tailor Your Experience: We want to see how your previous customer service experience relates to the role. Don’t just list your past jobs; explain how they’ve prepared you for managing customer interactions and arrears in automotive finance.
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality shine through! A friendly tone can go a long way in showing us that you’re a great fit for our team and can provide exceptional service.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and consider you for the role!
How to prepare for a job interview at Davies Resourcing
✨Know Your Stuff
Before the interview, make sure you understand the basics of automotive finance and customer care. Brush up on common terms and practices in the industry so you can speak confidently about them.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you effectively resolved customer issues or handled difficult conversations. This will demonstrate your ability to provide exceptional service.
✨Understand Compliance
Familiarise yourself with compliance policies relevant to the automotive finance sector. Be ready to discuss how you would ensure adherence to these policies while still delivering great customer support.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer care and collections. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
