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- Tasks: Audit complex injury claims and mentor teams to enhance technical excellence.
- Company: Join a forward-thinking company that values collaboration and continuous improvement.
- Benefits: Enjoy a competitive salary, hybrid working, and generous holiday options.
- Why this job: Make a real impact on performance and client outcomes while developing high-performing teams.
- Qualifications: Experience in complex injury claims and strong analytical skills required.
- Other info: Be part of a supportive environment focused on professional growth.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a skilled and experienced Technical Auditor to support the delivery of technical excellence across our Complex Injury Claims team. This is a key role focused on auditing file handling, identifying trends, and helping to continuously improve the technical capability of our lawyers. You will play a vital part in ensuring high standards are maintained across complex and catastrophic injury claims, while also mentoring colleagues and providing constructive, development-focused feedback.
Responsibilities
- Conduct technical audits to assess file handling against internal standards and client requirements
- Deliver clear, constructive feedback to support the development of file handling teams
- Identify trends, risks, and areas of financial leakage across the unit
- Produce detailed audit reports with actionable recommendations and improvement plans
- Support bespoke audit requests from Technical and Business Unit Directors
- Contribute to training and upskilling initiatives based on audit findings
- Provide mentoring and guidance to individuals and teams
- Assist with feedback arising from client SLA audits
- Support quality improvement and incident reporting processes
Qualifications
- Strong understanding of complex and catastrophic injury claims
- Experience handling a complex injury caseload
- Knowledge of motor and EL/PL claims
- Ability to assess evidence, strategy, investigations, and reserving
- Strong risk evaluation and decision-making skills
Core Skills
- Excellent attention to detail
- Strong report writing and analytical skills
- Ability to identify trends and performance issues
- Effective time management and ability to meet targets
- Confident IT skills
Personal Attributes
- Clear and confident communicator
- Able to deliver feedback with sensitivity and professionalism
- Calm and objective under pressure
- Highly organised and self-motivated
- Fair, balanced, and solutions-focused approach
You will be part of a collaborative and forward-thinking environment where continuous improvement and professional development are genuinely valued. This role offers the opportunity to influence technical standards, support colleagues' growth, and make a real impact on performance and client outcomes. If you are passionate about technical excellence and want to play a key role in developing high-performing teams, we would love to hear from you.
What We Offer
- Competitive salary
- Entry into the Davies Incentive Scheme
- Hybrid working
- 25 days holiday + bank holidays (with buy/sell options)
- Private medical insurance
- Critical illness cover
- Health cash plan
- Employer pension contribution
- Cycle to Work, Tech Scheme & Season Ticket Loan
- Gym Flex membership
Complex Injury Claims Auditor in Southampton employer: Davies Group
Contact Detail:
Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Injury Claims Auditor in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We recommend practising common interview questions and thinking about how your skills align with the role of a Complex Injury Claims Auditor. Confidence is key!
✨Tip Number 3
Showcase your expertise! Bring along examples of your previous work or case studies that highlight your experience with complex injury claims. This will demonstrate your technical knowledge and ability to deliver results, which is exactly what they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Complex Injury Claims Auditor in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with complex injury claims and technical auditing. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical excellence and how you can contribute to our Complex Injury Claims team. Keep it clear and engaging!
Showcase Your Analytical Skills: Since this role involves identifying trends and producing detailed reports, make sure to highlight any relevant analytical experience. We love seeing examples of how you've used data to drive improvements in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Davies Group
✨Know Your Stuff
Make sure you brush up on your knowledge of complex and catastrophic injury claims. Familiarise yourself with the nuances of motor and EL/PL claims, as well as the auditing process. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to be asked about specific situations where you've had to assess evidence or provide constructive feedback. Think of examples from your past experience that highlight your analytical skills and ability to mentor others. This will showcase your problem-solving abilities and how you can contribute to the team.
✨Showcase Your Communication Skills
As a Technical Auditor, clear communication is key. Practice articulating your thoughts on how to deliver feedback sensitively and professionally. You might even want to role-play with a friend to get comfortable with discussing complex topics in an approachable way.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially when dealing with multiple audits or reports. Share specific strategies you use to stay organised and meet deadlines, as this will reflect your ability to thrive in a fast-paced environment.