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- Tasks: Manage complex claims for high-net-worth clients and mentor junior adjusters.
- Company: Supportive team environment focused on growth and client satisfaction.
- Benefits: Competitive salary, career development opportunities, and a collaborative workplace.
- Why this job: Make a real difference in clients' lives while developing your skills in a dynamic role.
- Qualifications: Experience in claims management and strong relationship-building skills.
- Other info: Opportunity to work with prestigious clients and enhance your professional network.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Exciting new opportunity in a supportive team environment.
To carry out the loss adjusting of Major Loss, Private Client and other complex claims and to have oversight of the quality of claims delivery for private client Insurers and their customers on a UK wide basis. This includes supporting the Business Development Team in achieving growth in this area.
Responsibilities include:
- Handling claims in line with company requirements and particularly the demanding service standards of MCL clients.
- Overseeing all claims involving mid-high net worth customers and those cases requiring additional customer support, taking ownership of such claims if required.
- Mentoring adjusters as necessary to ensure an “added value” approach to Private Client claims and working with new recruits to ensure they understand the MCL philosophy.
- Building relationships with existing Private Client Insurers and being the point of contact for any escalations.
- Working with the Business Development and Growth teams to add new clients specialising in mid-high net worth policies to the MCL portfolio.
- Ensuring key performance indicator targets are reached and maintained.
- Actively progressing and controlling all cases.
- Understanding and effectively implementing Company systems and procedures.
- Understanding individual client requirements.
- Ensuring technical accuracy of the highest standard.
Required to have previous experience within the relevant field.
Private Client Manager employer: Davies Group
Contact Detail:
Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Client Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers, making you more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Private Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Private Client Manager role. Highlight your previous experience with mid-high net worth clients and any relevant achievements to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about loss adjusting and how you can contribute to our supportive team environment. Be specific about your experience and how it aligns with our goals.
Showcase Your Relationship-Building Skills: Since building relationships with Private Client Insurers is key, make sure to mention any relevant experiences where you’ve successfully managed client relationships or handled escalations. We want to see your interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Davies Group
✨Know Your Stuff
Make sure you understand the ins and outs of loss adjusting, especially for major loss and private client claims. Brush up on the specific requirements and service standards expected by MCL clients, as this will show your potential employer that you're serious about the role.
✨Showcase Your Relationship-Building Skills
Since building relationships with Private Client Insurers is key, think of examples from your past where you've successfully managed client relationships or resolved escalations. Be ready to discuss how you can add value to their existing partnerships.
✨Demonstrate Your Mentoring Ability
As mentoring adjusters is part of the role, prepare to talk about your experience in guiding others. Share specific instances where you've helped new recruits or colleagues understand complex processes, showcasing your leadership skills.
✨Be Results-Driven
Familiarise yourself with key performance indicators relevant to the role. Be prepared to discuss how you've met or exceeded targets in previous positions, and how you plan to ensure the same success in this new role.
