Overview
To hit the ground running, you'll need solid experience using industry-standard estimating systems, including Audatex and Glassmatix. An AQP qualification is a definite advantage and will help you stand out. Inspection scope extends from cars to HGVs, agricultural implements, and caravans.
Responsibilities
- Resolve customer complaints
- Ensure consistency of damage evaluation
- Monitor diminution in value
- Ensure instructions and reporting timescales remain within SLAs
- Contribute to an engaging and collaborative working environment
- Adapt to the changing requirements of the department and the company; perform additional tasks as required
- Work across inspection scopes including cars, HGVs, agricultural implements, and caravans
What You'll Bring (Qualifications)
- Minimum qualification to I.A.E.A or ATA (VDA) standard
- Hands-on experience Leading or supporting an engineering function in an insurer, an independent firm, or a similar technical environment
- Experience or exposure to leading or supporting an engineering function within an insurer or independent firm
Benefits
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with hundreds of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies including menopause, fostering-friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits including holiday purchase plan and option to purchase health cash plan and BUPA dental plan