Davies Group in Preston is seeking an experienced Home Emergency Team Manager to lead a fast-paced 24/7 contact centre, with evenings 3pm–11pm. The role is office-based in Fulwood and becomes hybrid after six months.
You will coach a team of 12–16 Home Emergency handlers, drive performance, and ensure compassionate support for vulnerable customers while collaborating with IT, Operations and Field Deployment.
#J-18808-LjbffrEvening Home Emergency Team Lead - 24/7 Care in Preston employer: Davies Group
Davies Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work environment where autonomy and collaboration thrive. With a strong focus on professional development and evolving benefits such as holiday pay and well-being programs, employees are empowered to reach their full potential while contributing to meaningful projects in the insurance sector. Join us in the UK to be part of a diverse team that values your contributions and supports your career journey.
