Claims UK Ireland | Niche DER Division Remote / Hybrid Reporting to: Operations Director Lead Operational Excellence. Drive Performance. Shape the Future. Are you a proven insurance operations leader with a passion for people, performance, and continuous improvement? We're looking for an experienced Operations Manager to lead a high-performing team within our Niche and DER business. This is an opportunity to play a pivotal role in shaping operational strategy, delivering outstanding customer outcomes, and driving sustainable growth across a dynamic and fast-paced claims environment. You'll lead a team of Team Managers and their wider operational teams, ensuring service excellence, regulatory compliance, operational efficiency, and a culture where people can thrive. What will your day look like: What You'll Be Doing Inspire and Develop High-Performing Teams Lead, mentor and coach Team Managers across remote and hybrid locations. Create a culture built on accountability, engagement, collaboration and continuous improvement. Support performance management through regular coaching, feedback and development planning. Identify and nurture future talent, ensuring succession plans are in place across the division. Drive Operational Performance Del...
Operations Manager Niche and DER employer: Davies Group
Davies Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work environment where autonomy and collaboration thrive. With a strong focus on professional development and evolving benefits such as holiday pay and well-being programs, employees are empowered to reach their full potential while contributing to meaningful projects in the insurance sector. Join us in the UK to be part of a diverse team that values your contributions and supports your career journey.
