At a Glance
- Tasks: Manage a diverse caseload of claims from start to finish, ensuring timely resolutions.
- Company: Join a respected legal firm with a supportive and collaborative culture.
- Benefits: Enjoy 25 days holiday, health plans, and various employee perks.
- Other info: Great opportunities for career growth in a dynamic legal environment.
- Why this job: Develop your expertise in claims while making a real difference for clients.
- Qualifications: 12 months claims experience or 6 months plus a law degree required.
The predicted salary is between 30000 - 40000 £ per year.
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Division: Corporate Risk – Pre-Litigation Casualty
Reports to: Team Leader
Working Hours: 35 hours per week (Monday–Friday, 9:00am–5:00pm, with 1 hour unpaid lunch)
We are looking for a driven and detail-oriented Claims Handler to join our Corporate Risk team. In this role, you’ll take ownership of a varied caseload of Public Liability, Employers’ Liability, Property Damage, and Product Liability claims—handling each case from first notification through to settlement. With claim values up to £20,000, this is a fantastic opportunity to develop your expertise in pre-litigation claims while delivering excellent outcomes for clients and claimants alike. You’ll play a key role in balancing technical accuracy, commercial awareness, and customer service.
Key Accountabilities
- Managing a diverse caseload of liability and property damage claims from inception to settlement
- Proactively progressing claims to achieve timely and cost-effective resolutions
- Handling negotiations with claimants, solicitors, and third parties
- Ensuring compliance with client SLAs and internal quality standards
- Maintaining accurate, up-to-date records on the case management system
- Delivering a high standard of client care and communication throughout the claims journey
- Working collaboratively with colleagues while confidently managing your own workload
- Supporting the Team Leader with additional tasks and contributing to team success
Experience, Skills and Qualifications
- At least 12 months’ relevant claims experience, or 6 months’ experience plus a law degree (or equivalent)
- Working knowledge of the MOJ Claims Portal
- Strong attention to detail and ability to assess risk effectively
- Excellent communication and negotiation skills
- Highly organised with the ability to prioritise and manage competing deadlines
- A proactive and self‑motivated approach to workload management
- A team player who can also work independently with confidence
What You’ll Gain
- Exposure to a broad range of claims, building your technical expertise
- Opportunities to grow within a respected and forward-thinking legal environment
- A supportive team culture that values development and collaboration
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
Claims Handler CH2 in Liverpool employer: Davies Group
Join our dynamic Corporate Risk team in Liverpool as a Claims Handler, where you'll enjoy a supportive work culture that prioritises employee development and collaboration. With a focus on delivering excellent client outcomes, you'll have the opportunity to manage a diverse caseload while benefiting from a comprehensive benefits package, including generous holiday allowances, health support, and various employee perks. This role not only offers exposure to a wide range of claims but also fosters your professional growth in a respected legal environment.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler CH2 in Liverpool
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Davies Group, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Claims Handler CH2 in Liverpool
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Davies Group, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Davies Group and the specific role of Claims Handler CH2. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Davies Group’s culture!
How to prepare for a job interview at Davies Group
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Davies Group.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Davies Group.
