Claim Handler CH3
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Description
Claims Handler – Motor (Pre-Litigation)
Be the expert. Drive results. Make an impact.
Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We’re looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement.
If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way — this could be your next move.
The Role
As a Motor Claims Handler, you’ll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards.
You’ll play a key role in delivering results — not just for clients, but for the wider team.
Why Join Us?
- Take ownership of your own caseload
- Develop your technical expertise
- Play a key mentoring role within the team
- Work in a supportive, collaborative environment
- Be part of a business that values productivity and service excellence
Key Responsibilities
What You’ll Be Doing
- Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement
- Handling claims within and outside the MOJ Portal (Stages 1 & 2)
- Working within the predictive costs regime
- Negotiating settlements to achieve strong commercial outcomes
- Ensuring accurate data input and file maintenance
- Communicating clearly and confidently with clients
- Supporting colleagues to maintain consistently high service levels
- Acting as a technical referral point for team members
- Mentoring and supporting new starters
- Conducting file audits where required
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Claim Handler CH3 in Liverpool employer: Davies Group
Join a leading legal firm in London that prioritises innovation, collaboration, and professional development. As a Complex Injury Large Loss Lawyer, you will benefit from a competitive salary, hybrid working arrangements, and a comprehensive benefits package including private medical insurance and generous holiday options. This is an excellent opportunity to grow your expertise in high-value litigation within a supportive team environment, making it a rewarding place to advance your career.
