At a Glance
- Tasks: Investigate complex credit hire claims and deliver outstanding service to clients.
- Company: Join a dynamic legal team at Keoghs, focused on innovation and collaboration.
- Benefits: Enjoy 25 days holiday, hybrid working, health plans, and career progression opportunities.
- Other info: Flexible working hours with excellent growth potential in a supportive environment.
- Why this job: Make a real impact in the legal field while developing your skills in credit hire.
- Qualifications: Experience in credit hire and strong communication skills are essential.
Credit Hire File Handler
Application Deadline: 10 August 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Leeds
Description
Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team.
This role offers an excellent opportunity to investigate Complex credit hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex & technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value.
This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to significantly reducing the overall spend for our Insurer clients.
Benefits
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Hybrid working – (Working only 1 day in the office)
- Simply Health Care Cash Plan
- Pension Contribution based 5% Employee / 3% Employer
Key Accountabilities
- Education - at least 3 GCSEs or equivalent are essential and a degree is preferable.
- Ability to use own initiative.
- Ability to plan and prioritise workloads.
- Excellent listening and verbal communication skills.
- Good telephone negotiation skills.
- Ability to follow work processes and keep to Strategy.
- Ability to recognise when sensitivity and tact are required.
- Ability to make decisions and remain calm under pressure.
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred.
- Experience of credit hire is essential. The applicant would be expected to have been working in an environment where they have been exposed to credit hire cases for at least 12 months.
- Technical knowledge to be developed:
- Understanding of Pre Proceedings Credit Hire
- The life cycle of a file
- Knowledge of common law and litigation principles
- An understanding of costs and protective offers
- How to prepare a case for litigation
- Personal Development:
- This role offers an opportunity to develop a range of legal skills under supervision.
- Further career progression will depend on the File Handler aptitude and desire to move to a different business unit dealing with litigated fast track, fraud or multi track work.
- In addition opportunities occur for those with leadership potential to move into deputy and then team leader roles.
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications
- Experience of handling Credit Hire files with evidence of managing own case load
- Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to Strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred
- Adhere to the Keoghs Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our values are at the heart of everything we do;
Values
- We are connected
- We are Dynamic
- We are Innovative
- We succeed together
Benefits
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
Credit Hire File Handler in Leeds employer: Davies Group
Davies Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work environment where autonomy and collaboration thrive. With a strong focus on professional development and evolving benefits such as holiday pay and well-being programs, employees are empowered to reach their full potential while contributing to meaningful projects in the insurance sector. Join us in the UK to be part of a diverse team that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Hire File Handler in Leeds
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Davies Group, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Credit Hire File Handler in Leeds
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Davies Group, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Davies Group and the specific role of Credit Hire File Handler. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Davies Group’s culture!
How to prepare for a job interview at Davies Group
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Davies Group.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Davies Group.
