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- Tasks: Handle liability claims and provide top-notch service to clients.
- Company: Join Davies Group, a leading professional services and tech firm.
- Benefits: Enjoy flexible working, career development, and great health perks.
- Why this job: Make a real difference in the insurance industry while growing your skills.
- Qualifications: Experience in injury claims and a knack for customer service.
- Other info: Be part of a supportive team with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of professionals operate across the UK and Ireland, US, Bermuda and Canada. This team is responsible for handling liability claims on behalf of various public sector clients. Your role will be to provide a quality, proactive, cradle-to-grave claims service on behalf of these clients and in accordance with the insurer's claims handling philosophy. You’ll have experience in handling any type of injury claims. Experience of working in an insurance and or legal environment would be expected.
What will your day look like:
- Establish if cover is in place for the claim
- Record all claims on the digital claims handling system
- Investigate all liability claims either from the desk or by instructing loss adjusters
- Make the decision on liability
- Negotiate settlement of the claim
- Ensure compliance with all legal timescales and client SLAs
- Build relationships with external clients and stakeholders
- Provide referral support to less experienced colleagues
Knowledge and Abilities:
- Experience of policy wording and terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies
- Knowledge of Civil Procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
Benefits:
- Career & Purpose: Davies Innovation Lab, Leadership training programme, Funding for professional qualifications, Thrive at Davies; learning opportunities
- Environmental & Social: The Davies Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme
- Financial Health: Pension, 5% employee and 5% employer contribution, My Choices at Davies provides; High Street discounts and Financial wellbeing hub, Life assurance: x4, Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, Davies Incentive Plan, Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing: Wellbeing centre; move, munch, money & mind focus, Discounts with 100's of UK retailers, EAP; 24/7 confidential helpline, 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, Flexible working, Dress for your day, Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Casualty Claims Handler in Huntley employer: Davies Group
Contact Detail:
Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty Claims Handler in Huntley
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and legal sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Casualty Claims Handler role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of liability claims and the insurance market. We recommend practising common interview questions and scenarios related to claims handling to show you’re ready to hit the ground running.
✨Tip Number 3
Don’t forget to showcase your customer service skills! In this role, building relationships is key, so be ready to share examples of how you’ve provided excellent service in past positions. We want to see that you can connect with clients and stakeholders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace Casualty Claims Handler in Huntley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Casualty Claims Handler role. Highlight your experience with injury claims and any relevant work in insurance or legal environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your understanding of claims handling and customer service.
Showcase Your Skills: In your application, don’t forget to showcase your strong communication skills and ability to work as part of a team. We value adaptability and organisation, so give examples of how you've demonstrated these in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Davies Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of injury claims and the insurance market. Be prepared to discuss specific cases you've handled, focusing on your decision-making process and how you negotiated settlements. This will show that you have the experience and expertise they’re looking for.
✨Familiarise Yourself with Legal Terms
Since the role involves compliance with legal timescales and understanding Civil Procedure Rules, it’s crucial to be well-versed in these areas. Review key terms and concepts so you can confidently discuss how they apply to your work in claims handling.
✨Showcase Your Communication Skills
Effective communication is key in this role, especially when building relationships with clients and stakeholders. Prepare examples of how you've successfully communicated complex information or resolved conflicts in previous roles to demonstrate your skills.
✨Demonstrate Adaptability and Teamwork
The ability to adapt and work as part of a team is essential. Think of instances where you’ve had to adjust your approach or collaborate with others to achieve a goal. Sharing these experiences will highlight your flexibility and teamwork skills, which are vital for this position.