At a Glance
- Tasks: Handle motor claims, negotiate settlements, and build client relationships in a supportive team.
- Company: Join Davies, a growing company with a focus on innovation and teamwork.
- Benefits: Enjoy flexible working, career development, and a range of employee perks.
- Other info: Great opportunities for career growth and a vibrant work culture.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in insurance and strong communication skills are essential.
The predicted salary is between 30000 - 42000 € per year.
Hours: 35 hours per week, Monday - Friday
Location: Glasgow/Hybrid with attendance in the Glasgow office at least once per week.
Our Opportunity:
Davies are looking to recruit an experienced Claims Handler to join our growing Casualty team. As our new Claims Handler, you will be part of a dedicated team that is responsible for providing a quality, proactive, 360 claims service on behalf of important clients and in accordance with the insurer's claims handling philosophy. At Davies, we value transferable skills and qualities that focus on what you can bring to the role and you will be provided with full training and support when you start with us.
Key Responsibilities
- Establishing if cover is in place for a claim
- Use of the digital claims handling system
- Investigate all liability claims either from the desk or referring to loss adjusters where necessary
- Making decisions on liability
- Negotiating settlements
- Ensure compliance with all legal timescales and client SLAs
- Build relationships with external clients and stakeholders
- Provide referral support to less experienced colleagues
Skills, Knowledge & Expertise
- Experience of policy wording and terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies desirable
- Knowledge of Civil Procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able to demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
Job Benefits
- Career & Purpose: Davies Innovation Lab, Leadership training programme, Funding for professional qualifications, Thrive at Davies; learning opportunities
- Environmental & Social: The Davies Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme
- Financial Health: Pension, 5% employee and 5% employer contribution, My Choices at Davies provides; High Street discounts and Financial wellbeing hub, Life assurance: x4, Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, Davies Incentive Plan, Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing: Wellbeing centre; move, munch, money & mind focus, Discounts with 100's of UK retailers, EAP; 24/7 confidential helpline, 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, Flexible working; hybrid, work from home or join a collaborative office space, Dress for your day, Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Motor Claims Handler in Glasgow employer: Davies Group
At Davies, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. Our Glasgow office provides a hybrid working model, allowing for flexibility while fostering collaboration within our dedicated Casualty team. With comprehensive training, leadership programmes, and a range of benefits including enhanced parental leave and wellness initiatives, we empower our employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at Davies or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about your past experiences and how they relate to the role. We want you to shine, so be ready to showcase your skills!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they want in a Claims Handler.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We love seeing applications come directly from motivated candidates who are excited about joining our team at Davies.
We think you need these skills to ace Motor Claims Handler in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Motor Claims Handler role. Highlight your relevant experience and skills that match the job description, like your knowledge of insurance and customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Be sure to mention any transferable skills that align with our needs at Davies.
Showcase Your Communication Skills:As a Claims Handler, strong communication is key. In your application, demonstrate your ability to communicate effectively at all levels. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about what we do at Davies while you’re there!
How to prepare for a job interview at Davies Group
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance policies, terms, and conditions. Familiarise yourself with the claims handling process and be ready to discuss how you would handle various scenarios. This will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Showcase Your Communication Skills
As a Motor Claims Handler, you'll need to communicate effectively with clients and stakeholders. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully navigated difficult conversations or negotiations in the past.
✨Demonstrate Team Spirit
Davies values teamwork, so be prepared to share experiences where you've collaborated with others. Highlight your adaptability and flexibility, and how you can contribute positively to a team environment. This will help them see you as a team player who can support less experienced colleagues.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the role. This shows your enthusiasm and helps you determine if Davies is the right fit for you too.
