At a Glance
- Tasks: Handle EL/PL liability claims from start to finish, ensuring quality service.
- Company: Join Davies, a leading firm in the insurance industry with a supportive team.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and adaptability.
- Why this job: Make a real difference by helping clients navigate their claims effectively.
- Qualifications: Experience in handling injury claims and knowledge of insurance processes required.
The predicted salary is between 30000 - 40000 £ per year.
Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer’s claims handling philosophy. The team is responsible for handling liability claims on behalf of various insurers.
Your role will be to provide a quality claims service on behalf of the insurer, handling EL/PL/Products claims from the cradle to the grave ensuring claims are handled on a proactive basis in accordance with the insurers claims handling philosophy.
What will your day look like:
- To establish if cover is in place for the claim.
- To record all claims on the digital claims handling system.
- To investigate all liability claims either from the desk or by instructing loss adjusters.
- To make the decision on liability.
- To negotiate settlement of the claim.
- To ensure compliance with all legal timescales and client SLA’s.
- To build relationships with external clients and stakeholders.
Knowledge and Abilities:
This role would suit candidates who have experience in handling any type of injury claims and have experience of working in an insurance and/or legal environment would be expected. Other desirable attributes include:
- Good communications skills at all levels.
- Excellent customer service.
- The ability to work as part of a team.
- Must be able to demonstrate adaptability and flexibility.
- Good planning and organisational skills.
- Good IT skills.
EL/PL Liability Claims Handler employer: Davies Group
Davies is an exceptional employer, offering a dynamic work environment in Stoke where you can thrive as an EL/PL Liability Claims Handler. With a strong focus on employee development and a collaborative culture, we provide comprehensive training and growth opportunities to enhance your career in the insurance sector. Join us to be part of a team that values quality service and fosters meaningful relationships with clients and stakeholders.
