At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform – discounts for over 800 retailers 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!) Development, training, and professional qualifications Davies Group are looking for a professional individual who can undertake initial customer contact, capture accurate data entry of new claim information and provide administrative support to the teams. What will your day look like: Effectively handle all customer interactions (client and direct customers) professionally, knowledgably and within TCF (Treating Customers Fairly) in mind Accurately input new claims that are received within service guidelines Call customers to arrange inspection appointments and take a pro-active approach to arranging appointments, including management of own diary reminders Manage company claim related email inboxes and handle inbound calls Contribute positively to both great teamwork and a good overall culture #INDUKI Knowledge and Abilities: Strong written and verbal communication skills with good customer service skills Ability to work in a fast-paced environment, with a focus on consistently achieving targets Strong problem-solving skills IT proficiency and a good eye for detail Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan <...
First Response Advisor employer: Davies Group Careers
Davies is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for leaders in the insurance sector. With a strong focus on employee growth and development, you will have the opportunity to shape the future of motor claims and legal services while working in a dynamic environment across the UK and Ireland. The company offers competitive benefits and a commitment to operational excellence, ensuring that you can make a meaningful impact in your role as Head of Proposition - Motor.
