UK Major and Complex Loss Director - Davies Consulting

UK Major and Complex Loss Director

Department: Claims Management

Employment Type: Permanent – Full Time

Location: Home United Kingdom

Description
New Opportunity to take your career to the next level
Are you a leader in the Property Claims space looking for your next challenge ?
Join our talented and dynamic team

Job purpose:
To carry out the loss adjusting of High Net Worth, Major Loss and other complex claims including subsidence and escape of oil.

What will your day look like:

To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
To ensure key performance indicator targets are reached and maintained
To actively progress and control all cases
Understand and effectively implement Company systems and procedures
Understand Individual client requirements
Ensure technical accuracy of the highest standard
Produce high quality personalised outgoing correspondence
Handle customers effectively and fairly in line with HNW insurers requirements
Be flexible at all times and able to accommodate demanding appointment schedules
Action all work in line with company and client requirements
Build effective relationships with clients, brokers and others
Communicate regularly with all interested parties
Produce reports of highest quality
Work within a team environment to achieve best results either on individual losses or group results
Interact with existing clients to maintain and further existing relations and procure new business
Utilisation of other Davies Group businesses for the benefit of policyholders
#INDUKI

Knowledge and Abilities:

Required to have previous experience within a similar role
ACILA , FCILA or other professional qualifications a preference
Top quality interpersonal skills
Ability to work in a fast paced and changing environment
Dependability and persistence are essential
Proven track record of general property adjusting and high net worth.
Experience of major losses is preferable
Completely flexible approach and adaptable to changing priorities
Accustomed to working under pressure in a fast pace, demanding environment
Full, clean driving license required

Benefits
Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan