Technical Manager - Davies Consulting

Regional Technical Manager

Department: Claims Management

Employment Type: Fixed Term - Full Time

Location: Home United Kingdom

Reporting To: Patrick Clarke

Description

New Opportunity. Great Team. Supportive and Friendly Environment.

To provide professional subsidence and surveying services in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. The role requires a willingness to travel within the UK and flexibility in working arrangements to meet business requirements. To liaise with clients, policyholders, local authorities, third parties, claims handlers and other work colleagues as required. To maintain and update accurate records on the company claims management IT system. To proactively work on own initiative and manage a portfolio of work within a regional area and assist in other areas as and when required.

What will your day look like:

The emphasis will be on the repair aspect of the role. Training will be provided which will be specific and pertinent to the role but will require some knowledge, understanding and capability in the following areas:

• Identifying causes of damage and construction defects, assessing repair requirements, scheduling necessary building repair works.
• Investigation and resolution of subsidence and general perils insurance claims.
• Instruction of temporary or emergency works to make damaged buildings safe.
• Building pathology including asbestos and damp problems.
• Understanding of buildings insurance policies and insurance law.
• Professional report writing and other general correspondence, including consultation reports.
• Specification of site investigations and interpretation of geotechnical reports.
• Building construction and foundation systems.
• Obtaining competitive tenders, tender assessment and recommendations.
• Local Authority Planning & Building Regulations.
• Health & Safety Legislation & CDM Regulations.
• Party Wall etc Act.
• Administration of building contracts and related contract law.
• Project management of building works onsite, valuing and authorising contractual payments and agreeing variations.

Knowledge and Abilities:

• Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.
• Enthusiastic.
• Excellent communication skills and articulation.
• Understanding and recognition of Customer Service and Quality.
• Flexibility and adaptability.
• The ability to work in a fast paced and changing environment.
• Numeracy skills.
• Reports and accountable to: Head of Subsidence and Surveying.
• Liaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients.

Benefits:

• Career & Purpose: Davies Innovation Lab, Leadership training programme, Funding for professional qualifications.
• Environmental & Social: The Davies Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme.
• Financial Health: Pension, 5% employee and 5% employer contribution, My Choices at Davies provides; High Street discounts and Financial wellbeing hub, Life assurance: x4, Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, Davies Incentive Plan.
• Enhanced maternity, paternity and adoption pay.
• Mental, Physical & Emotional Wellbeing: Wellbeing centre; move, munch, money & mind focus, Discounts with 100's of UK retailers, EAP; 24/7 confidential helpline.
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years.
• Flexible working; hybrid, work from home or join a collaborative office space.
• Dress for your day.
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage.
• Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan.