Overnight GSS Ambassador

Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement.

As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!

Responsibilities:

• Coordinates concierge type services for the guests and sets positive tone for arrival experience.
• Provide exceptional customer service and create a warm and welcoming atmosphere for guests.
• Assist guests with inquiries, requests, and provide recommendations for local attractions and dining options.
• Coordinate and handle guest transportation and luggage services.
• Anticipate guest needs and personalize their stay to exceed their expectations.
• Respond to guest complaints or issues promptly and professionally, ensuring guest satisfaction.
• Assist with concierge services such as booking reservations, arranging tours, and organizing special requests.
• Collaborate with other departments to ensure a seamless guest experience.

Join our team of hospitality professionals and become a vital part of creating unforgettable moments for our guests. Apply now to become a Guest Services Ambassador and contribute to our commitment to excellence in guest service.

Qualifications:

• Enthusiastic and outgoing personality with a passion for delivering exceptional guest experiences.
• Prefer 1+ year customer service experience in hotels.
• Familiarity with local area and attractions.
• Ability to anticipate guest needs, good problem solving skills, judgment and reasoning.
• Ability to communicate effectively with the public and other Team Members.
• Strong computer skills.
• Present confident and professional appearance.

Benefits:

• Multiple Tiers of Medical Coverage.
• Dental & Vision Coverage.
• 24/7 Teledoc service.
• Free Maintenance Medications.
• Pet Insurance.
• Hotel Discounts.
• Tuition Reimbursement.
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match.
• Complementary Transportation to and from Homestead daily.
• Free daily lunch and dinner.
• Free Starbucks on Wednesdays.

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.