Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests feel valued and cared for.
- Company: Join Bungalow Hotel, a boutique hotel in Long Branch, NJ, known for its unique guest experiences.
- Benefits: Enjoy flexible schedules, hotel discounts, tuition reimbursement, and comprehensive health coverage.
- Why this job: Make memorable moments for guests while working in a relaxed beachside atmosphere.
- Qualifications: Customer service experience is a must; strong communication and problem-solving skills are essential.
- Other info: Join a team committed to redefining quality hospitality and embark on a rewarding career.
Bungalow Hotel, located in the charming coastal town of Long Branch, New Jersey, is seeking passionate individuals to join our team! As a job applicant, you will have the opportunity to work in a boutique hotel that offers a unique and personalized guest experience. With positions available in hospitality, guest services, housekeeping, food and beverage, and more, there are abundant opportunities for career growth and advancement.
Our hotel features stylish and modern accommodations, intimate settings, and a relaxed atmosphere, creating a welcoming work environment. As a member of the Bungalow Hotel team, you will have the chance to provide exceptional service to our guests, work in a beachside location, and be a part of creating memorable moments for our visitors. Join us in delivering unparalleled hospitality and become a valued member of our team at Bungalow Hotel in Long Branch, NJ!
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:- Provide exceptional customer service, creating a positive first impression for guests
- Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
- Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
- Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
- Collaborate with other departments to ensure seamless guest experiences
- Maintain a clean and organized front desk area
- Handle cash and credit card transactions accurately
- Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications:- Previous experience in a customer service role, preferably in a hotel or hospitality environment
- Excellent communication and interpersonal skills
- Previous cash handling experience required
- Strong problem-solving abilities and the ability to remain calm under pressure
- Proficiency in computer systems and knowledge of hotel property management software
- Outstanding organizational and multitasking skills
- Availability to work flexible schedules, including evenings, weekends, and holidays
- High School diploma or equivalent
Davidson Hospitality Group offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays)
- 401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests.
Salary Range: USD $19.00 - USD $19.00 /Hr.
Front Desk Agent employer: Davidson Hospitality Group
Contact Detail:
Davidson Hospitality Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Agent
✨Tip Number 1
Familiarise yourself with the Bungalow Hotel's unique offerings and local attractions. This knowledge will not only help you answer guest inquiries confidently but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. Being articulate and personable is key for a Front Desk Agent, so honing these skills can set you apart.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've handled difficult situations in the past. This will help you convey your calmness under pressure, which is essential for this role.
✨Tip Number 4
Be ready to discuss your flexibility regarding work schedules. Highlighting your willingness to work evenings, weekends, and holidays can make you a more attractive candidate for the Front Desk Agent position.
We think you need these skills to ace Front Desk Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any previous roles where you handled guest interactions, as this will show your suitability for the Front Desk Agent position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for creating memorable guest experiences. Mention specific skills that align with the job description, such as problem-solving abilities and communication skills, to demonstrate your fit for the role.
Showcase Your Personality: As a Front Desk Agent, personality matters! Use your application to convey your friendly and outgoing nature. Share anecdotes or experiences that illustrate your ability to connect with guests and provide exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role that involves handling guest check-ins and inquiries.
How to prepare for a job interview at Davidson Hospitality Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this will demonstrate your commitment to exceptional service.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult guest or a busy check-in period. Practising your responses can help you feel more confident and articulate during the interview.
✨Highlight Your Communication Skills
As a Front Desk Agent, strong communication is key. Be ready to discuss how you effectively communicate with guests and team members. Use examples that showcase your interpersonal skills and ability to resolve conflicts.
✨Research the Hotel and Local Area
Familiarise yourself with Bungalow Hotel and its offerings, as well as local attractions and dining options. This knowledge will not only impress your interviewers but also show that you're genuinely interested in providing guests with valuable recommendations.
