Concierge- Three Waters Resort

Concierge- Three Waters Resort

Maidenhead Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Concierge, you'll assist guests with reservations and local recommendations.
  • Company: Join the vibrant Three Waters Resort, known for its retro-chic style and stunning ocean views.
  • Benefits: Enjoy flexible hours, hotel discounts, tuition reimbursement, and comprehensive health coverage.
  • Why this job: Be part of a fun, inclusive culture that values creativity and outstanding guest service.
  • Qualifications: Previous customer service experience and excellent communication skills are essential.
  • Other info: Bilingual skills are a plus; must be able to work weekends and holidays.

The predicted salary is between 24000 - 36000 Β£ per year.

Three Waters Resort is a vibrant and eclectic beachfront resort located in Islamorada, Florida, offering an exciting and energetic work environment. Joining the team at Three Waters Resort means being part of a unique and iconic property known for its retro-chic style, stunning ocean views, and lively atmosphere. The resort offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and dynamic career path. Three Waters Resort is committed to creating a fun and inclusive work culture that values creativity, authenticity, and outstanding guest service.

As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.

Qualifications:
  • Previous experience in a customer service or hospitality role
  • Excellent communication, problem-solving, and interpersonal skills
  • Knowledge of local attractions, restaurants, and transportation options
  • Ability to multitask and prioritize guest requests
  • Proficient in Microsoft Office and reservation systems
  • Ability to work flexible hours including weekends and holidays
  • Bilingual skills are a plus.
Benefits:
  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

Concierge- Three Waters Resort employer: Davidson Hospitality Group

Three Waters Resort is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about hospitality. Located in the stunning surroundings of Islamorada, Florida, employees enjoy a dynamic environment with opportunities for personal and professional growth, alongside a comprehensive benefits package that includes medical coverage, hotel discounts, and tuition reimbursement. Join our team to be part of a unique property where creativity and outstanding guest service are celebrated, making every day at work a rewarding experience.
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Contact Detail:

Davidson Hospitality Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Concierge- Three Waters Resort

✨Tip Number 1

Familiarise yourself with the local area, including popular attractions, restaurants, and transportation options. This knowledge will not only help you stand out during the interview but also demonstrate your passion for providing exceptional guest service.

✨Tip Number 2

Practice your communication skills by engaging in conversations with friends or family about hospitality scenarios. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with guests as a Concierge.

✨Tip Number 3

Showcase your problem-solving abilities by preparing examples of how you've handled challenging situations in previous customer service roles. This will highlight your capability to multitask and prioritise guest requests effectively.

✨Tip Number 4

If you're bilingual, make sure to mention this during your interactions with us. Being able to communicate in multiple languages can be a significant asset in a diverse resort environment and may give you an edge over other candidates.

We think you need these skills to ace Concierge- Three Waters Resort

Exceptional Communication Skills
Customer Service Orientation
Problem-Solving Skills
Interpersonal Skills
Knowledge of Local Attractions
Multitasking Ability
Prioritisation Skills
Proficiency in Microsoft Office
Experience with Reservation Systems
Flexibility in Working Hours
Bilingual Skills
Attention to Detail
Positive Attitude
Team Collaboration

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Concierge at Three Waters Resort. Highlight your relevant experience in customer service and hospitality in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, problem-solving abilities, and any knowledge of local attractions that would benefit guests.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for working at Three Waters Resort. Mention specific examples of how you've provided exceptional guest service in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Davidson Hospitality Group

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for helping others and creating memorable guest experiences.

✨Know the Local Area

Familiarise yourself with local attractions, restaurants, and transportation options in Islamorada. Being able to provide insightful recommendations will demonstrate your knowledge and commitment to enhancing guests' experiences.

✨Demonstrate Excellent Communication Skills

Practice clear and confident communication. Be prepared to answer questions about how you would handle various guest requests or complaints, showcasing your problem-solving abilities and interpersonal skills.

✨Emphasise Flexibility and Teamwork

Highlight your ability to work flexible hours and collaborate effectively with a diverse team. Share examples of how you've successfully managed multiple tasks in a fast-paced environment, which is crucial for a Concierge role.

Concierge- Three Waters Resort
Davidson Hospitality Group
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