Private Medical Insurance Account Handler (Career Opportunity) in Stockport

Founded in Ormskirk, before moving to Southport, the organisation has now grown into a family of independent insurance brokers. We have a team of over 550 dedicated colleagues, placing over £630m premium worldwide with direct access to Lloyd's of London and other specialist international markets. While our businesses operate at a local level, the Group's infrastructure empowers us to compete with and win against multinational brokers. The objective is always to provide the best possible service and protection for our clients.

Following a sustained period of growth, where DR&P Group has acquired multiple insurance businesses and is continuing to grow both organically and through acquisition, the group is now embarking upon the next chapter following our acquisition by BMS Group. BMS is a dynamic, independent, global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong, local focus and understanding of market needs.

Our teams are respected globally for their specialist market knowledge, intelligent analysis and insight. Our people strive to be 'the best in class' and with an innovative approach and their entrepreneurial thinking, our clients truly benefit from better solutions to policy development and placement. Coupled with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice.

We are looking for an experienced Employee Benefits professional to manage, retain and develop an existing portfolio of individual and micro-SME clients which may also include ongoing administration support with policy and claims queries.

• Account Management: Monitor insurers' performance and challenge them to resolve any issues.
• Policy, Process and Procedures: Follow process and best practice that is relevant to your role and compliant with business policy.
• Fully understand the need for accurate client data including contacts, existing portfolios, markets, and partners.
• Work closely with all internal colleagues to ensure that we collaboratively meet our clients' expectations and support with retention & growth opportunities.
• Successfully complete all relevant regulatory training, ensuring you remain competent to carry out the role.
• Experience of working within the Employee Benefits industry encompassing all products with a focus on Private Medical Insurance (including associated benefits). Group Risk experience desirable but not essential.

25 days holiday + 1 day birthday leave (+8 recognised public and bank holidays) ~ Company Pension Scheme ~ Company Social Events ~ Discretionary annual bonus linked to the business hitting KPIs ~ Life Cover ~ Access to Cycle to Work Scheme.

Through our Diversity, Equity and Inclusion (DEI) vision, we are committed to 'building a culture of belonging for all, valuing diverse perspectives and embracing authenticity.' As such, we have created our 'BMS Together' programme, with dedicated training, collaborative committees and intentional partnerships. In support of our ESG vision, we offer two additional paid days each year to take part in charitable work.