At a Glance
- Tasks: Provide top-notch customer service to English and German-speaking clients.
- Company: Join a successful international fashion business with a friendly team.
- Benefits: In-depth training, supportive environment, and competitive earnings potential.
- Other info: Flexible working hours and opportunities to collaborate with the German office.
- Why this job: Be part of a growing family business and make a real impact.
- Qualifications: Fluent in English and German with excellent communication skills.
The predicted salary is between 25000 - 30000 € per year.
Use your excellent customer care skills and enjoy being an essential part of our highly experienced Customer Services team, serving our English and German customers. Based within our friendly team in Derbyshire, enjoy speaking directly to customers every day, taking great care and attention to provide the best possible service, to process orders efficiently and deal with all queries promptly. This is an exciting opportunity to join a successful international fashion business.
Excellent communication skills, a friendly, enthusiastic personality, a professional telephone manner and proficiency in both English and German languages are all essential requirements. Experience of providing world class service would be a great advantage, however an attentive, friendly manner and a professional, well organised approach are equally as important. Flexibility with regards to your hours of work would be helpful.
The job is varied and interesting and, as an expanding family business, employing 250 people, we can provide in depth training, a friendly, supportive working environment and competitive future earnings potential. You will also be given the opportunity to work closely with our German office.
- Role: Telephone Sales
- Hours: 39 hours per week, Monday to Friday 4 days, plus one Saturday in four.
Company: David Nieper designs and manufactures ladies’ fashion, including nightwear, daywear and knitwear. The company is a well-established family business, with a sound reputation for producing well-made clothes in beautiful fabrics that fit perfectly. The company specialises in mail order and online selling, direct to customers throughout France, Europe and worldwide. The company employs 250 people and all key functions are carried out in-house. We welcome applications from talented people who understand the importance of setting the highest possible standards of performance and service.
German and English Speaking Customer Services Advisor employer: David Nieper Limited, Alfreton
David Nieper is an exceptional employer, offering a supportive and friendly work environment in Derbyshire where employees can thrive. With a strong focus on employee growth through in-depth training and a commitment to maintaining high standards of service, team members are encouraged to develop their skills while enjoying the benefits of working for a successful international fashion business. Join us to be part of a close-knit family business that values your contributions and offers competitive earnings potential.
Contact Detail:
David Nieper Limited, Alfreton Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land German and English Speaking Customer Services Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on David Nieper. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your language skills! Since this role requires both English and German, brush up on your conversational skills. Try role-playing common customer service scenarios with a friend to build your confidence and fluency.
✨Tip Number 3
Show off your personality! When you’re speaking with potential employers, let your friendly and enthusiastic side shine through. They want to see that you can connect with customers and bring a positive vibe to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our friendly team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace German and English Speaking Customer Services Advisor
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone who can speak both English and German, make sure to highlight your proficiency in both languages. Use examples from your past experiences where you’ve successfully communicated with customers in these languages.
Be Personable and Professional:We love a friendly personality! When writing your application, let your enthusiasm shine through. Use a warm tone and show us that you’re not just about the skills, but also about connecting with customers on a personal level.
Tailor Your Application:Take a moment to read through the job description again and tailor your application to match. Mention specific skills or experiences that align with what we’re looking for, especially around customer service and order processing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at David Nieper Limited, Alfreton
✨Brush Up on Your Language Skills
Since this role requires proficiency in both English and German, make sure to practice speaking and listening in both languages. You might even want to prepare some common customer service phrases or scenarios in each language to showcase your skills during the interview.
✨Showcase Your Customer Care Experience
Think of specific examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to deliver world-class service, which is crucial for this role.
✨Demonstrate Your Enthusiasm
A friendly and enthusiastic personality is key for this position. During the interview, let your passion for customer service shine through. Smile, maintain eye contact, and show genuine interest in helping customers. This will help you connect with the interviewer and reflect the company’s values.
✨Prepare Questions About the Company
Research David Nieper and their products before the interview. Prepare thoughtful questions about the company culture, training opportunities, and how they support their employees. This shows that you’re not only interested in the job but also in being part of their team.
