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- Tasks: Deliver exceptional service and build lasting relationships with clients in a luxury retail environment.
- Company: David M Robinson, a family-owned jeweller with a rich heritage and multiple showrooms.
- Benefits: Competitive salary, commission, employee discounts, and health support programmes.
- Why this job: Join a prestigious brand and create memorable experiences for clients while achieving targets.
- Qualifications: Excellent customer service skills; experience in luxury retail is a plus but not essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 25000 - 26500 £ per year.
David M Robinson, the jewellers, was first established in Liverpool in 1969. As a family-owned business, we continue to hold design, independence, and heritage at the heart of everything we do. With multiple showrooms across the North West and in London, our estate now includes four DMR fine jewellery & luxury watch showrooms, an Omega and a Tag Heuer boutique in Liverpool One, a Tudor boutique in Manchester city centre, a jewellery boutique in London's Peninsula Hotel and a newly refurbished fine jewellery and bespoke showroom in Altrincham, Cheshire.
Our Tudor Boutique is one of only 10 boutiques across the whole of the UK, it offers the opportunity to fully immerse yourself in the Tudor brand and its heritage. Rooted in the 'Born to Dare' philosophy, TUDOR watches appeal to those desiring not just precision but a bold statement. Renowned for their reliability and performance, they are a brand known for combining classic designs with modern technology.
We are now recruiting for an experienced Sales Ambassador to join our Tudor Boutique team. We are looking for someone who values building relationships and creating memorable experiences, with excellent customer service skills – experience working in jewellery or luxury retail would be hugely advantageous, but is not essential.
The Role:
- Deliver exceptional service to our clients, building long-standing relationships
- Ensure professional selling style from engaging prospective clients to the completion of a sale, including after-sales service
- Represent DMR & Tudor to an excellent standard at all times
About you:
- A confident communicator able to articulate a professional and consultative client appointment
- Focused and understanding of your clients and their needs
- Able to communicate with a range of clients to an exceptional standard, maintaining professionalism, ensuring appointments are engaging
- Motivated to achieve targets
About DMR:
- Offering a basic salary dependent upon experience of £25,000 to £26,500, plus commission and a quarterly bonus based on showroom performance
- Showroom opening hours are Monday – Sunday 9.30am – 5.30pm
- Employee discount
- Employee Assistance Programme providing physical and mental health support
- Reward Discounts Programme offering discounts across the high street
- Enhanced maternity & paternity pay
- Company enhanced sick pay
- BUPA Menopause Support plan
- BUPA Mental Health support – access to counselling & therapy sessions
Sales Ambassador in Warrington employer: David M Robinson
Contact Detail:
David M Robinson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Ambassador in Warrington
✨Tip Number 1
Get to know the brand inside out! Research David M Robinson and Tudor, their history, values, and products. This will help you connect with potential clients and show that you're genuinely interested in what they offer.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate client interactions. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Network like a pro! Attend industry events or connect with people on LinkedIn. Building relationships can lead to job opportunities, and who knows, you might even meet someone from DMR!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at DMR and ready to deliver exceptional service.
We think you need these skills to ace Sales Ambassador in Warrington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for customer service and how you connect with clients.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Ambassador role at our Tudor Boutique. Highlight any relevant experience in luxury retail or jewellery, even if it’s just a small part of your background.
Be Professional Yet Approachable: Strike a balance between professionalism and approachability in your writing. We’re looking for someone who can engage clients effortlessly, so show us that you can communicate effectively while being friendly and relatable.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at David M Robinson
✨Know Your Products
Before the interview, make sure you familiarise yourself with the Tudor brand and its heritage. Understand their 'Born to Dare' philosophy and be ready to discuss how their watches combine classic designs with modern technology. This knowledge will show your genuine interest in the role and the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you built relationships with clients or created memorable experiences. This will demonstrate your ability to engage with customers effectively, which is crucial for a Sales Ambassador.
✨Practice Your Communication Style
As a confident communicator, you’ll need to articulate your thoughts clearly. Practice answering common interview questions out loud, focusing on maintaining a professional yet engaging tone. This will help you feel more comfortable during the actual interview and convey your consultative approach.
✨Be Target-Oriented
Since the role involves achieving targets, come prepared with examples of how you've met or exceeded sales goals in the past. Discuss your motivation and strategies for reaching targets, as this will align with the expectations of the hiring team at David M Robinson.
