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- Tasks: Deliver exceptional service and build lasting relationships with clients in a luxury jewellery showroom.
- Company: David M Robinson, a family-owned jeweller with a rich heritage since 1969.
- Benefits: Competitive salary, commission, employee discounts, and health support programmes.
- Why this job: Join a passionate team and share your love for luxury jewellery and watches.
- Qualifications: Excellent communication skills and a genuine interest in luxury products.
- Other info: Flexible hours available with opportunities for career growth in a dynamic environment.
The predicted salary is between 25000 - 27000 £ per year.
David M Robinson, the jewellers, was first established in Liverpool in 1969. As a family-owned business, we continue to hold design, independence, and heritage at the heart of everything we do. With multiple showrooms across the North West and in London, our estate now includes four DMR fine jewellery & luxury watch showrooms, an Omega and a Tag Heuer boutique in Liverpool One, a Tudor boutique in Manchester city centre, a jewellery boutique in London’s Peninsula Hotel and a newly refurbished fine jewellery and bespoke showroom in Altrincham, Cheshire.
Our Altrincham showroom features an in-house workshop team, including goldsmiths and designers. It showcases our exclusive DMR designs and collections, an extensive selection of engagement and wedding rings, and a curated collection of our high jewellery pieces.
We are now recruiting for an experienced Sales Ambassador to join our Altrincham showroom team. We are looking for someone who values building relationships and creating memorable experiences, with excellent customer service skills – experience working in jewellery or luxury retail would be hugely advantageous, but is not essential.
The Role:
- Deliver exceptional service to our clients, building long-standing relationships
- Ensure professional selling style from engaging prospective clients to the completion of a sale, including after-sales service
- Represent DMR to an excellent standard at all times
About you:
- A confident communicator able to articulate a professional and consultative client appointment
- Focused and understanding of your clients and their needs
- Able to communicate with a range of clients to an exceptional standard, maintaining professionalism, ensuring appointments are engaging
- Motivated to achieve targets
- Passion and appreciation of luxury jewellery and watches
- Have a genuine interest in luxury products
About DMR:
- Offering a basic salary dependent upon experience of £25,000 to £27,000, plus commission and a quarterly bonus based on showroom performance
- Showroom opening hours are Monday – Saturday 9 am-5.30 pm
- Full and part-time hours are available
- Employee discount
- Employee Assistance Programme providing physical and mental health support
- Reward Discounts Programme offering discounts across the high street
- Enhanced maternity & paternity pay
- Enhanced company sick pay
- BUPA Menopause Support plan
- BUPA Mental Health support – access to counselling & therapy sessions
Sales Ambassador in Manchester employer: David M Robinson
Contact Detail:
David M Robinson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Ambassador in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the luxury retail sector. A personal introduction can make all the difference when applying for roles like Sales Ambassador.
✨Tip Number 2
Show your passion for jewellery! When you get the chance to chat with potential employers, share your love for luxury products and your understanding of the market. This enthusiasm can set you apart from other candidates.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging story about your previous experiences in customer service or sales. Tailor it to highlight how you can create memorable experiences for clients at DMR.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the DMR family.
We think you need these skills to ace Sales Ambassador in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury jewellery and watches shine through. We want to see that you genuinely appreciate the products we offer and can convey that enthusiasm to our clients.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or retail, especially in luxury settings. If you've worked in jewellery before, share those stories! We love to see how your background aligns with what we do.
Be Personable: Remember, we’re looking for someone who can build relationships with clients. Use your application to showcase your communication skills and ability to connect with people. A friendly tone can go a long way!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Sales Ambassador role at DMR.
How to prepare for a job interview at David M Robinson
✨Know Your Products
Before the interview, make sure you familiarise yourself with David M Robinson's jewellery and watch collections. Understanding the unique features and stories behind the products will help you engage with the interviewers and demonstrate your genuine interest in luxury items.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you built relationships with clients and created memorable experiences, as this aligns perfectly with what they’re looking for in a Sales Ambassador.
✨Practice Your Communication Style
Since the role requires confident communication, practice articulating your thoughts clearly and professionally. You might want to role-play common sales scenarios or client interactions to showcase your consultative approach during the interview.
✨Express Your Passion for Luxury
Make sure to convey your passion for luxury jewellery and watches during the interview. Share any personal experiences or interests related to the industry, as this will help you connect with the interviewers and show that you truly appreciate the brand's heritage and values.
