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- Tasks: Deliver exceptional service and build lasting relationships with clients in a luxury retail environment.
- Company: David M Robinson, a family-owned jeweller with a rich heritage since 1969.
- Benefits: Competitive salary, commission, employee discounts, and health support programmes.
- Why this job: Join a prestigious brand and create memorable experiences for clients while achieving targets.
- Qualifications: Excellent communication skills; experience in luxury retail is a plus but not essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 25000 - 26500 £ per year.
David M Robinson, the jewellers, was first established in Liverpool in 1969. As a family-owned business, we continue to hold design, independence, and heritage at the heart of everything we do. With multiple showrooms across the North West and in London, our estate now includes four DMR fine jewellery & luxury watch showrooms, an Omega and a Tag Heuer boutique in Liverpool One, a Tudor boutique in Manchester city centre, a jewellery boutique in London’s Peninsula Hotel and a newly refurbished fine jewellery and bespoke showroom in Altrincham, Cheshire.
Our Tudor Boutique is one of only 10 boutiques across the whole of the UK, it offers the opportunity to fully immerse yourself in the Tudor brand and its heritage. Rooted in the 'Born to Dare' philosophy, TUDOR watches appeal to those desiring not just precision but a bold statement. Renowned for their reliability and performance, they are a brand known for combining classic designs with modern technology.
We are now recruiting for an experienced Sales Ambassador to join our Tudor Boutique team. We are looking for someone who values building relationships and creating memorable experiences, with excellent customer service skills – experience working in jewellery or luxury retail would be hugely advantageous, but is not essential.
The Role:
- Deliver exceptional service to our clients, building long-standing relationships
- Ensure professional selling style from engaging prospective clients to the completion of a sale, including after-sales service
- Represent DMR & Tudor to an excellent standard at all times
About you:
- A confident communicator able to articulate a professional and consultative client appointment
- Focused and understanding of your clients and their needs
- Able to communicate with a range of clients to an exceptional standard, maintaining professionalism, ensuring appointments are engaging
- Motivated to achieve targets
About DMR:
- Offering a basic salary dependent upon experience of £25,000 to £26,500, plus commission and a quarterly bonus based on showroom performance
- Showroom opening hours are Monday – Sunday 9.30am – 5.30pm
- Employee discount
- Employee Assistance Programme providing physical and mental health support
- Reward Discounts Programme offering discounts across the high street
- Enhanced maternity & paternity pay
- Company enhanced sick pay
- BUPA Menopause Support plan
- BUPA Mental Health support – access to counselling & therapy sessions
Sales Ambassador in Bolton employer: David M Robinson
Contact Detail:
David M Robinson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Ambassador in Bolton
✨Tip Number 1
Get to know the brand! Dive into the history and values of David M Robinson and Tudor. When you understand their heritage and what they stand for, you can connect better with potential clients and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Sales Ambassador, you'll need to engage with a variety of clients. Role-play with friends or family to refine your approach and ensure you can articulate the benefits of the products confidently.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your ability to create memorable experiences during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the DMR family. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Sales Ambassador in Bolton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for customer service and how you connect with clients.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Ambassador role at our Tudor Boutique. Highlight any relevant experience in luxury retail or jewellery, even if it’s just a small part of your background.
Be Professional Yet Approachable: Strike a balance between professionalism and approachability in your writing. We’re looking for someone who can engage clients effortlessly, so show us that you can communicate effectively while being friendly and relatable.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at David M Robinson
✨Know the Brand Inside Out
Before your interview, dive deep into the Tudor brand and its heritage. Understand their 'Born to Dare' philosophy and be ready to discuss how it resonates with you. This shows genuine interest and helps you connect with the values of David M Robinson.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built relationships and created memorable experiences for clients. This will demonstrate that you can embody the qualities they’re looking for in a Sales Ambassador.
✨Practice Engaging Communication
Since the role requires confident communication, practice articulating your thoughts clearly and engagingly. You might even want to role-play a client appointment scenario with a friend to get comfortable with the consultative selling style they value.
✨Be Target-Driven and Motivated
Research common sales targets in luxury retail and think about how you’ve met or exceeded targets in the past. Be prepared to discuss your motivation and strategies for achieving sales goals, as this will align with their expectations for the role.
