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For Companies At a Glance
- Tasks: Welcome members and maintain a premium spa environment while promoting health benefits.
- Company: Join David Lloyd Clubs, Europe's leading premium health and wellness group.
- Benefits: Enjoy free club membership, discounts on food, drinks, and training, plus career advancement opportunities.
- Why this job: Be part of a passionate team that values wellbeing and offers a supportive culture.
- Qualifications: Experience in premium customer service and strong communication skills are essential.
- Other info: Get paid on demand with the Wagestream App!
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Spa Host
As a Spa Host, you will act as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room, and maintaining the spa\’s cleanliness and standards to provide a premium environment.
We are looking for someone who:
- Has experience in a premium customer service environment.
- Has a passion for health and wellbeing.
- Possesses great communication and collaboration skills.
- Is a self-starter who takes pride in delivering a high-quality experience to our members.
Would you like to join Europe\’s leading premium health and wellness group?
Our team members are the ambassadors of our business and are central to our success. We are seeking a passionate Spa Host to join our team! At David Lloyd Clubs, we are more than just a gym. We pride ourselves on providing our members the opportunity to relax and unwind in our premium spa retreats—whether after a workout in our state-of-the-art gyms, enjoying one of our signature exercise classes, or simply spending a day to unwind after a busy week at the office.
Our team members are at the heart of what we do. We ensure everyone working at David Lloyd Clubs feels a sense of belonging and can thrive both physically and mentally. Some of our perks include:
- Free club membership for you and your family
- 50% discount on food and drinks
- Discounts on swimming, tennis lessons, and personal training
- Opportunities for career advancement through internal training and development
- Wagestream App: Get paid on demand
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Spa Host employer: David Lloyd Leisure
Contact Detail:
David Lloyd Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Host
✨Tip Number 1
Familiarise yourself with the specific health and wellbeing benefits of the therapies offered at David Lloyd Clubs. This knowledge will not only help you engage with potential members but also demonstrate your genuine passion for the spa environment during any interviews.
✨Tip Number 2
Network with current employees or professionals in the wellness industry. Attend local health and wellness events or join online forums to connect with others who can provide insights about the company culture and expectations for a Spa Host.
✨Tip Number 3
Prepare to showcase your customer service skills through role-playing scenarios. Think about how you would handle various situations that may arise in a spa setting, such as addressing member concerns or providing information about services.
✨Tip Number 4
Demonstrate your self-starter attitude by researching and suggesting improvements or new ideas for enhancing the member experience at the spa. This proactive approach can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Spa Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Host. Familiarise yourself with the health and wellbeing benefits of the therapies offered at David Lloyd Clubs to demonstrate your knowledge in your application.
Tailor Your CV: Highlight your experience in premium customer service environments. Emphasise any relevant skills or experiences that showcase your passion for health and wellbeing, as well as your communication and collaboration abilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at David Lloyd Clubs and how you can contribute to their mission of providing a high-quality experience for members.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role in customer service.
How to prepare for a job interview at David Lloyd Leisure
✨Show Your Passion for Health and Wellbeing
Make sure to express your enthusiasm for health and wellbeing during the interview. Share any personal experiences or interests that highlight your commitment to a healthy lifestyle, as this aligns with the values of the spa.
✨Demonstrate Excellent Communication Skills
As a Spa Host, communication is key. Prepare examples of how you've effectively communicated with customers in previous roles. This could include resolving issues or providing information about services, showcasing your ability to connect with members.
✨Highlight Your Customer Service Experience
Be ready to discuss your experience in premium customer service environments. Provide specific examples of how you went above and beyond to ensure customer satisfaction, as this will demonstrate your suitability for the role.
✨Prepare Questions About the Spa's Offerings
Research the spa's therapies and services beforehand. Prepare thoughtful questions to ask during the interview, showing your genuine interest in the role and eagerness to learn more about what makes their spa unique.
