At a Glance
- Tasks: Welcome members and manage queries while keeping the reception area pristine.
- Company: Join Europe's leading premium health and wellness group.
- Benefits: Free club membership, discounts on food, and career advancement opportunities.
- Why this job: Be the heart of our club and create a welcoming environment.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Flexible part-time role with a focus on team collaboration.
The predicted salary is between 13000 - 16000 Β£ per year.
Overview
Receptionist role at David Lloyd Clubs, West Bridgford. Salary: Competitive. Closing date: 2 Dec 2025. Job Type: Front of House, Reception and Host. Sector: Leisure & Travel. Contract Type: Part Time/Flexible.
Job Details
Would you like to join Europe\\\βs leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!
As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Benefits
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you
As a Receptionist, we are looking for someone who:
- Has an overall passion for customer service.
- A team player, with strong communication and collaboration skills.
- Ability to work in a fast-paced environment.
Join us and help us create a thriving and inclusive culture. Together, we\\\βre more than a Club!
Company
Learn more about this company
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Receptionist employer: David Lloyd Leisure
Contact Detail:
David Lloyd Leisure Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on David Lloyd Clubs. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to creating that premium experience for members.
β¨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Make sure you look polished and professional when you walk into the interview. It shows you take the opportunity seriously and are ready to represent the brand.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, itβs a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to help customers in the past. We love to see that passion!
Tailor Your Application: Make sure to customise your application to fit the Receptionist role at David Lloyd Clubs. Highlight relevant experience and skills that match the job description. We want to see how you can contribute to our team!
Keep It Clean and Professional: Just like the reception area, your application should be tidy and well-presented. Use clear formatting, check for typos, and ensure your language is professional yet friendly. First impressions matter, even on paper!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, itβs super easy!
How to prepare for a job interview at David Lloyd Leisure
β¨Know the Company
Before your interview, take some time to research David Lloyd Clubs. Understand their values, culture, and what makes them a leading health and wellness group. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
β¨Showcase Your Customer Service Skills
As a Receptionist, customer service is key. Prepare examples from your past experiences where youβve gone above and beyond for customers. Think about how you can demonstrate your passion for providing a premium experience, as this aligns perfectly with what theyβre looking for.
β¨Practice Common Interview Questions
Anticipate questions related to teamwork, communication, and handling fast-paced environments. Practising your responses will help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
β¨Dress to Impress
First impressions matter! Make sure to dress smartly and in line with the brand standards of David Lloyd Clubs. A polished appearance will reflect your professionalism and respect for the role youβre applying for.