Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead fun and engaging children's activities while ensuring safety and participation.
- Company: Join a vibrant community-focused club dedicated to enriching children's experiences.
- Benefits: Enjoy flexible hours, team-building opportunities, and a supportive work environment.
- Why this job: Make a positive impact on children's lives while developing your leadership skills.
- Qualifications: Must have relevant qualifications in teaching, childcare, or sports coaching.
- Other info: Be part of a passionate team that values creativity and collaboration.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Leading the safe, enthusiastic and healthy delivery of our DL Clubs children’s activity programme and giving our members an excellent experience every day.
What will I be doing?
- Leading member obsessed service and member engagement at all times.
- Leading my team to deliver the children’s activities with structure and enthusiasm whilst encouraging the maximum participation of the children.
- Leading my team to deliver the club children’s activity programme including: Core Club Programme, Holiday Active Programmes and children’s parties.
- Delivering the children’s programme in line with Product Briefs, Lesson Plans and Brand Standards.
- Ensuring that all services delivered to children meet all requirements of the Children’s Safety Guide at all times.
- Making sure that I, my team members and members are in a safe and healthy environment at all times and ensure the needs of the children are a priority in line with the Guide.
- Ensuring that the member experience, member usage, member participation and member value for money is maximised through coach expertise, session/event quality and consistency, member communication and great equipment and facilities standards.
- Knowing your club and engaging with members about their activities and seeking ways to improve their experience of DL Clubs at every opportunity.
- Taking ownership of and utilising channels of communication such as Member Surveys, Employee Engagement Surveys, comment cards, member forums, and mystery members etc. to improve the member/team member experience.
- Taking ownership to resolve member’s queries or complaints.
- Ensuring that we recruit great people and induct, train, manage and review them regularly to develop a high-performance team.
- Building good relationships with team members to utilise resources for the benefit of all.
- Participating and sharing knowledge and expertise with other team members.
How will I be measured?
- Observing me and my team delivering fantastic service and engagement with members.
- The children’s areas are compliant on all Health and Safety requirements and Children’s Safety Guide.
- Observing me and my team’s speed and efficiency to react to incidents, issues or complaints.
- What members, team members or mystery members tell us about me and my team and our programme.
- Myself and my team’s performance against our 6 Values.
- How well you, me and my team follow DL Clubs ways of operating.
- Achieving compliance against all legislative and company documentation and audits.
- Achieving Holiday Active, and Parties revenue targets.
- Achieving member participation targets for the children’s programme.
- Managing costs and achieving budgeted margin.
- Ensuring that all new child members receive the Family Welcome and All Stars taster sessions along with the Junior Tennis Pro and the Swimming Co-ordinator.
- Contribution to the club’s member count in particular members that are families with children.
- Monthly club visits from Regional Manager and/or any other Club Support visitors.
What qualifications, skills and experience do I need?
- Qualification in a relevant teaching, childcare or sports coaching discipline (Essential).
- Experience of managing and leading a team (Essential).
- Experience of financial planning and management.
- Inspirational leadership skills.
- Be able to lead and manage a group of children with confidence and energy (Essential).
- Can demonstrate excellence in customer service.
- Strong listening and collaboration skills.
- Team player.
You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.
Family Activities Supervisor employer: David Lloyd Leisure
Contact Detail:
David Lloyd Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Activities Supervisor
✨Tip Number 1
Familiarise yourself with our DL Clubs' values and mission. Understanding our community focus and member engagement strategies will help you align your approach during interviews, showcasing how you can contribute to our goals.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight any experiences where you’ve led children’s activities or similar programmes, as this will resonate well with us.
✨Tip Number 3
Engage with our current members or staff if possible. This will give you insights into their experiences and expectations, which you can reference in your discussions, showing that you’re proactive and genuinely interested in improving member experiences.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to children's safety and member complaints. Being able to articulate your problem-solving skills and commitment to safety will demonstrate your readiness for the role.
We think you need these skills to ace Family Activities Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in teaching, childcare, or sports coaching. Emphasise any leadership roles you've held and how they relate to managing a team in a children's activity setting.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working with children and your commitment to providing excellent member experiences. Use specific examples from your past roles that demonstrate your ability to lead and engage effectively.
Showcase Relevant Skills: Clearly outline your skills in customer service, teamwork, and communication. Mention any experience you have with financial planning and management, as this is essential for the role.
Highlight Safety Awareness: Since safety is a priority, include any training or certifications related to child safety and health standards. This will show that you understand the importance of maintaining a safe environment for children.
How to prepare for a job interview at David Lloyd Leisure
✨Show Your Passion for Child Engagement
Make sure to express your enthusiasm for working with children during the interview. Share specific examples of how you've successfully engaged kids in activities, as this role is all about creating a fun and safe environment for them.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams, especially in a childcare or sports setting. Highlight instances where you inspired your team to achieve goals or improve member experiences, as strong leadership is crucial for this position.
✨Know the Safety Standards
Familiarise yourself with the Children’s Safety Guide and be ready to discuss how you would ensure compliance in your activities. Showing that you prioritise safety will demonstrate your commitment to providing a secure environment for children.
✨Engage with Member Experience
Think about ways to enhance member engagement and satisfaction. Be prepared to share ideas on how to gather feedback from members and implement changes based on their suggestions, as this role requires a focus on member value and experience.
