At a Glance
- Tasks: Engage kids in fun games, sports, and arts activities.
- Company: Join David Lloyd Clubs, Europe's largest health and fitness operator.
- Benefits: Enjoy free club membership, discounts, flexible shifts, and career growth opportunities.
- Other info: Flexible hours with at least 8 hours per week; perfect for students and those passionate about working with kids.
- Why this job: Make a difference in children's lives while developing your skills in a supportive community.
- Qualifications: Must be 17+, pursuing a childcare or coaching qualification; experience is a plus but not required.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst enjoying arts, crafts and sport within our DL Kids team? Working with David Lloyd Clubs as a DL Kids Coach is hugely rewarding. We offer the best environment, equipment, and team. We also provide tools and opportunities for growth and development through our internal training programmes.
Benefits of working for David Lloyd Clubs include:
- Free Club Membership* for you and your family
- Discounts on products such as Swimming / Tennis Lessons and Personal Training
- Unlimited 50% discount on food and drinks
- Opportunity for career progression
- Flexible Shift Patterns
- Learning and Development Opportunities
- WagestreamApp for on-demand payments
Qualifications, skills, and experience needed:
You must be 17 or over and working towards a childcare, teaching, or coaching qualification. Previous experience is desirable but not essential. We will train you to create a welcoming and fun environment for our DL Kids. You should be caring, enthusiastic, talented, and love working with children. Your role involves hosting games, sporting activities, and art sessions with members aged 3-12, after school, weekends, and during school holidays. Hours will vary but will be at least 8 hours per week.
Whether starting your career or staying active after retirement, we welcome your application. You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.
Customer Service Assistant - Kids Team in London employer: David Lloyd Leisure
David Lloyd Clubs is an exceptional employer, offering a vibrant work culture that prioritises personal development and community engagement. As a Customer Service Assistant in the Kids Team, you will enjoy benefits such as free club membership for you and your family, flexible shift patterns, and extensive learning opportunities, all while working in a supportive environment dedicated to fostering creativity and fun for children. Join us in Purley and be part of a team that values your passion and commitment to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Kids Team in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at David Lloyd Leisure. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like David Lloyd Leisure before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Assistant - Kids Team in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to David Lloyd Leisure:Your cover letter is your chance to shine! Tell us why you want to work at David Lloyd Leisure specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at David Lloyd Leisure!
How to prepare for a job interview at David Lloyd Leisure
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
