Customer Service Assistant - Kids Team
Customer Service Assistant - Kids Team

Customer Service Assistant - Kids Team

London Part-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage kids in fun games, sports, and arts activities.
  • Company: Join David Lloyd Clubs, Europe's largest health and fitness operator.
  • Benefits: Enjoy free club membership, discounts, flexible shifts, and career growth opportunities.
  • Why this job: Make a difference in children's lives while developing your skills in a supportive community.
  • Qualifications: Must be 17+, pursuing a childcare or coaching qualification; experience is a plus but not required.
  • Other info: Flexible hours with at least 8 hours per week; perfect for students and those passionate about working with kids.

The predicted salary is between 24000 - 36000 Β£ per year.

Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst enjoying arts, crafts and sport within our DL Kids team? Working with David Lloyd Clubs as a DL Kids Coach is hugely rewarding. We offer the best environment, equipment, and team. We also provide tools and opportunities for growth and development through our internal training programmes.

Benefits of working for David Lloyd Clubs include:

  • Free Club Membership* for you and your family
  • Discounts on products such as Swimming / Tennis Lessons and Personal Training
  • Unlimited 50% discount on food and drinks
  • Opportunity for career progression
  • Flexible Shift Patterns
  • Learning and Development Opportunities
  • WagestreamApp for on-demand payments

Qualifications, skills, and experience needed:

You must be 17 or over and working towards a childcare, teaching, or coaching qualification. Previous experience is desirable but not essential. We will train you to create a welcoming and fun environment for our DL Kids. You should be caring, enthusiastic, talented, and love working with children. Your role involves hosting games, sporting activities, and art sessions with members aged 3-12, after school, weekends, and during school holidays. Hours will vary but will be at least 8 hours per week.

Whether starting your career or staying active after retirement, we welcome your application. You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.

Customer Service Assistant - Kids Team employer: David Lloyd Leisure

David Lloyd Clubs is an exceptional employer, offering a vibrant work culture that prioritises personal development and community engagement. As a Customer Service Assistant in the Kids Team, you will enjoy benefits such as free club membership for you and your family, flexible shift patterns, and extensive learning opportunities, all while working in a supportive environment dedicated to fostering creativity and fun for children. Join us in Purley and be part of a team that values your passion and commitment to making a difference.
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Contact Detail:

David Lloyd Leisure Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service Assistant - Kids Team

✨Tip Number 1

Familiarise yourself with David Lloyd Clubs and their values. Understanding their commitment to creating a fun and welcoming environment for children will help you align your passion with their mission during any discussions.

✨Tip Number 2

Engage with the community by visiting local events or activities related to children's sports and arts. This not only shows your enthusiasm but also gives you insights into what kids enjoy, which can be beneficial in your role.

✨Tip Number 3

Network with current employees or others in the childcare and coaching fields. They can provide valuable insights about the role and the company culture, which can help you stand out during the selection process.

✨Tip Number 4

Prepare to discuss your experiences with children, even if they are informal. Whether it's babysitting, volunteering, or leading activities, showcasing your ability to engage and connect with kids will demonstrate your suitability for the role.

We think you need these skills to ace Customer Service Assistant - Kids Team

Childcare Knowledge
Coaching Skills
Communication Skills
Creativity
Enthusiasm
Teamwork
Organisational Skills
Patience
Problem-Solving Skills
Ability to Engage Children
Flexibility
Leadership Skills
Time Management
Adaptability

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what David Lloyd Clubs is looking for in a Customer Service Assistant for the Kids Team. Highlight key responsibilities and required skills in your application.

Tailor Your CV: Make sure your CV reflects your experience and skills relevant to working with children, even if it's informal. Include any childcare, teaching, or coaching qualifications you are pursuing, as well as any relevant volunteer work.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working with children and your passion for creating a fun and welcoming environment. Mention why you want to join David Lloyd Clubs specifically and how you align with their values.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer service role.

How to prepare for a job interview at David Lloyd Leisure

✨Show Your Passion for Working with Kids

Make sure to express your enthusiasm for working with children during the interview. Share any relevant experiences, even if they are informal, such as babysitting or volunteering, to demonstrate your genuine interest in creating a fun and engaging environment.

✨Highlight Your Teamwork Skills

Since you'll be part of a team at David Lloyd Clubs, it's important to showcase your ability to work well with others. Prepare examples of past experiences where you collaborated effectively with colleagues or contributed to a group project.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations with children. Think about scenarios involving conflict resolution, encouraging participation, or managing different age groups, and be ready to discuss your approach.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about the role, the team, or the training programmes offered. This shows your interest in the position and helps you understand if it's the right fit for you.

Customer Service Assistant - Kids Team
David Lloyd Leisure
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  • Customer Service Assistant - Kids Team

    London
    Part-Time
    24000 - 36000 Β£ / year (est.)

    Application deadline: 2027-06-22

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    David Lloyd Leisure

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